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Mediation FAQs

Mediation gives you the opportunity to settle claim disputes with your insurance company by allowing you to meet with them in an informal setting (conference) with a certified, neutral mediator or (Sinkhole) Neutral Evaluator to assist in resolving your claim.

Mediation is non-binding, which means none of the parties are required to accept the outcome. If a settlement is reached, you have three business days to rescind the agreement if you have not cashed the check and you inform the company of your decision.

Top 5 Common Concerns

Quick Links

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Mediation and Neutral Evaluation Overview
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Residential Property Mediation Brochure
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Automobile Mediation Brochure

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Settling Your Sinkhole Claim Guide
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