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Coronavirus Resources

The Florida Department of Financial Services (DFS) and the Office of Insurance Regulation (OIR) are working to assist consumers navigate their health insurance coverage issues in the wake of the outbreak of the Coronavirus (COVID-19).

OIR has spoken with multiple insurers who are voluntarily waiving cost-sharing for consumers in an effort to remove barriers to testing for COVID-19. If you require testing or treatment, call the company Customer Service number on the back of your identification card for additional information. This number is the fastest and best way for you to obtain specific coverage information based on the insurance contract you have with your health insurance provider.

Governor DeSantis’ Executive Order 20-52 authorizes pharmacists may dispense up to a 30-day emergency prescription refill of maintenance medication to persons who reside in Florida. OIR has issued reminder of Florida law regarding early prescription refills to all health insurers, health maintenance organizations and other health entities authorized to do business in Florida.

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