The Division of Consumer Services is happy to assist you with your insurance questions and concerns. Below are 4 easy ways to reach us.
Phone
Call our statewide toll-free helpline.
- Insurance Assistance available
9:00 AM - 3:00 PM
1-877-MY-FL-CFO (1-877-693-5236)
Monday - Friday
Out of State Callers: (850) 413-3089
The Florida Relay Service provides communications assistance to individuals with hearing, speech or vision disabilities and can be reached by dialing 711.
Our address is:
Florida Department of Financial Services
Division of Consumer
Services
200 East Gaines Street
Tallahassee, FL 32399-0322
In Person
-
Our main office is located in Florida's capital, Tallahassee, at 200 East Gaines Street (the SE corner of the Monroe Street intersection) in the Edwin A. Larson building.
-
A regional service office is located in Largo Florida at 11351 Ulmerton Road, Suite 314 Largo, FL 33778-1635.
For insurance consumer related information and requests, please use the following e-mail address:
Consumer.Services@myfloridacfo.com.
For insurance agent, agency and appointing entity related requests, please use the following e-mail address:
AgentLicensing@myfloridacfo.com.
Public Records Request
If you need to request public records or public information, please call our document processing section at: (850) 413-3149.
Civil Remedy
If you have questions about the Civil Remedy System, you may reach us at:
Email: civilremedy@myfloridacfo.com
