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Division Director
Tasha Carter
200 East Gaines Street,
Tallahassee, FL 32399-0322
The Division of Consumer Services is happy to assist you with your insurance questions and concerns. Below are 4 easy ways to reach us.
Phone
Our statewide toll-free helpline is available 8:00 am - 5:00 pm
Hurricane Michael special operating hours: 8:00 am - 2:00 pm EST Saturday and Sunday
1-877-MY-FL-CFO (1-877-693-5236)
Out of State Callers: (850) 413-3089
The Florida Relay Service provides communications assistance to individuals with hearing, speech or vision disabilities and can be reached by dialing 711.
Our address is:
Florida Department of Financial Services
Division of Consumer
Services
200 East Gaines Street
Tallahassee, FL 32399-0322
In Person
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Our main office is located in Florida's capital, Tallahassee, at 200 East Gaines Street (the SE corner of the Monroe Street intersection) in the Edwin A. Larson building.
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A regional service office is located in Largo Florida at 11351 Ulmerton Road, Suite 314 Largo, FL 33778-1635.
Our e-mail address is:
Consumer.Services@myfloridacfo.com.
Public Records Request
If you need to request public records or public information, please call our document processing section at: (850) 413-3149.
