All Documents

Annuities Guide (pdf)
DownloadAnnuities Guide (2221 KB)
CFO Emergency Order CE and Evacuations 2024-03 (pdf)
DownloadCFO Emergency Order CE and Evacuations 2024-03 (188 KB)
Claim Handling Code of Ethics (pdf)
DownloadClaim Handling Code of Ethics (143 KB)
CN-450000-E2009 (1) (pdf)
DownloadCN-450000-E2009 (1) (507 KB)
CN-550000-DNT20 (pdf)
DownloadCN-550000-DNT20 (2255 KB)
Combined-Emergency-Response-Flyer__Eng-Sp (pdf)
DownloadCombined-Emergency-Response-Flyer__Eng-Sp (489 KB)
CookingSafety (pdf)
DownloadCookingSafety (579 KB)
Creole - Cryptocurrency Brochure (pdf)
DownloadCreole - Cryptocurrency Brochure (1285 KB)
Creole - Insurance Fraud Guide (pdf)
DownloadCreole - Insurance Fraud Guide (1085 KB)
Creole - What to Expect After Filing a Homeowners Claim (pdf)
DownloadCreole - What to Expect After Filing a Homeowners Claim (1369 KB)
Cryptocurrency Consumer Tips (pdf)
DownloadCryptocurrency Consumer Tips (740 KB)
DCS CRM User Guide - Respondent Portal (pdf)
DownloadDCS CRM User Guide - Respondent Portal (2002 KB)
DFS - Florida Insurance Market & Actions Taken to Help Policyholders (pdf)
DownloadDFS - Florida Insurance Market & Actions Taken to Help Policyholders (2466 KB)
DFS-I0-2082 Form to Request Personal Residential Insurance Mediation (pdf)
DownloadDFS-I0-2082 Form to Request Personal Residential Insurance Mediation (81 KB)
DFS-I0-510 Form to Request Automobile Insurance Mediation (pdf)
DownloadDFS-I0-510 Form to Request Automobile Insurance Mediation (29 KB)
DFS-I4-2169 Insurance Mediation Disposition Form (pdf)
DownloadDFS-I4-2169 Insurance Mediation Disposition Form (309 KB)
EmergencyFinancialPreparednessToolkit (pdf)
DownloadEmergencyFinancialPreparednessToolkit (425 KB)
English - Assignment of Benefits (pdf)
DownloadEnglish - Assignment of Benefits (457 KB)
English - Automobile Insurance Toolkit (pdf)
DownloadEnglish - Automobile Insurance Toolkit (2484 KB)
English - Automobile Mediation Brochure (pdf)
DownloadEnglish - Automobile Mediation Brochure (684 KB)
English - Consumer Tips & Red Flags (pdf)
DownloadEnglish - Consumer Tips & Red Flags (108 KB)
English - Credit Scoring Guide (pdf)
DownloadEnglish - Credit Scoring Guide (306 KB)
English - Cryptocurrency Brochure (pdf)
DownloadEnglish - Cryptocurrency Brochure (1240 KB)
English - Disaster Assistance Brochure (pdf)
DownloadEnglish - Disaster Assistance Brochure (554 KB)
English - Emergency Financial Preparedness Toolkit (pdf)
DownloadEnglish - Emergency Financial Preparedness Toolkit (1483 KB)
English - Florida's Hurricane Deductible (pdf)
DownloadEnglish - Florida's Hurricane Deductible (2313 KB)
English - Health Care Reform Brochure (pdf)
DownloadEnglish - Health Care Reform Brochure (936 KB)
English - Health Care Reform Brochure (pdf)
DownloadEnglish - Health Care Reform Brochure (593 KB)
English - Homeowner Claims Bill of Rights (pdf)
DownloadEnglish - Homeowner Claims Bill of Rights (816 KB)
English - Homeowners Insurance Toolkit (pdf)
DownloadEnglish - Homeowners Insurance Toolkit (11495 KB)
English - Identity Theft Guide (pdf)
DownloadEnglish - Identity Theft Guide (1321 KB)
English - Insurance Fraud Guide (pdf)
DownloadEnglish - Insurance Fraud Guide (1533 KB)
English - Natural Disaster Guide (pdf)
DownloadEnglish - Natural Disaster Guide (3144 KB)
English - Public Adjuster Code of Ethics and Contract Checklist (pdf)
DownloadEnglish - Public Adjuster Code of Ethics and Contract Checklist (199 KB)
English - Renters Insurance Toolkit (pdf)
DownloadEnglish - Renters Insurance Toolkit (4300 KB)
English - Residential Property Mediation Guide (pdf)
DownloadEnglish - Residential Property Mediation Guide (875 KB)
English - Settling Your Sinkhole Claim (pdf)
DownloadEnglish - Settling Your Sinkhole Claim (6473 KB)
English - Sinkholes and Catastrophic Ground Cover Collapse Guide (pdf)
DownloadEnglish - Sinkholes and Catastrophic Ground Cover Collapse Guide (3585 KB)
English - Small Business Guide (pdf)
DownloadEnglish - Small Business Guide (3362 KB)
English - Surplus Lines Consumer Brochure (pdf)
DownloadEnglish - Surplus Lines Consumer Brochure (1136 KB)
English - The Flood Claims Process (pdf)
DownloadEnglish - The Flood Claims Process (2288 KB)
English - Title Insurance Guide (pdf)
DownloadEnglish - Title Insurance Guide (2670 KB)
English - Unclaimed Property Guide (pdf)
DownloadEnglish - Unclaimed Property Guide (1640 KB)
English - What to Expect After Filing a Homeowners Claim (pdf)
DownloadEnglish - What to Expect After Filing a Homeowners Claim (810 KB)
English - What to Expect After Filing a Homeowners Claim Related to a Hurricane (pdf)
DownloadEnglish - What to Expect After Filing a Homeowners Claim Related to a Hurricane (810 KB)
English - Workers' Compensation Fraud Guide (pdf)
DownloadEnglish - Workers' Compensation Fraud Guide (3151 KB)
English---Filing-an-Auto-Claim (pdf)
DownloadEnglish---Filing-an-Auto-Claim (1291 KB)
English---Magnuson-Moss-Warranty-Act-Tips (pdf)
DownloadEnglish---Magnuson-Moss-Warranty-Act-Tips (118 KB)
English-Post-Disaster-Claims-Trifold (pdf)
DownloadEnglish-Post-Disaster-Claims-Trifold (1156 KB)
Form to Request Commercial Residential Mediation (pdf)
DownloadForm to Request Commercial Residential Mediation (32 KB)
Form to Request Neutral Evaluation for Sinkhole Insurance Claims (pdf)
DownloadForm to Request Neutral Evaluation for Sinkhole Insurance Claims (122 KB)
Generic Fee Waiver Form for Financial Institutions (pdf)
DownloadGeneric Fee Waiver Form for Financial Institutions (104 KB)
Getting-Help-Property-Insurance-Claim (pdf)
DownloadGetting-Help-Property-Insurance-Claim (1922 KB)
Getting-Help-Property-Insurance-Claim_web_Sp (pdf)
DownloadGetting-Help-Property-Insurance-Claim_web_Sp (1909 KB)
Health Insurance Guide (pdf)
DownloadHealth Insurance Guide (3770 KB)
Health Plans Verify Before You Buy Flyer (pdf)
DownloadHealth Plans Verify Before You Buy Flyer (99 KB)
Holocaust Survivor Fee Waiver Program Informational Flyer (pdf)
DownloadHolocaust Survivor Fee Waiver Program Informational Flyer (159 KB)
holocaust-victims-assistance-program-informational-flyer (pdf)
Downloadholocaust-victims-assistance-program-informational-flyer (1162 KB)
insurancefaqs (pdf)
Downloadinsurancefaqs (274 KB)
insurancefaqs---spanish (pdf)
Downloadinsurancefaqs---spanish (274 KB)
John Hancock Life Insurance FAQS (pdf)
DownloadJohn Hancock Life Insurance FAQS (65 KB)
Knowledge_Articles_FAQ (pdf)
DownloadKnowledge_Articles_FAQ (599 KB)
Legal and Financial Document Checklist (pdf)
DownloadLegal and Financial Document Checklist (246 KB)
Life Insurance Guide (pdf)
DownloadLife Insurance Guide (4568 KB)
Long-Term Care Insurance Guide (pdf)
DownloadLong-Term Care Insurance Guide (4145 KB)
Magnuson Moss Tips to Maintain Your Warranty (pdf)
DownloadMagnuson Moss Tips to Maintain Your Warranty (373 KB)
Magnuson Moss Warranty Act Flyer (pdf)
DownloadMagnuson Moss Warranty Act Flyer (174 KB)
Magnuson Moss Warranty Act Red Flags and Tips (pdf)
DownloadMagnuson Moss Warranty Act Red Flags and Tips (118 KB)
Natural-Disasters_May-2025_Web_ADA_English (pdf)
DownloadNatural-Disasters_May-2025_Web_ADA_English (601 KB)
Notice of Public Adjuster Cancelation-Milton (pdf)
DownloadNotice of Public Adjuster Cancelation-Milton (88 KB)
Notice of Roofing Contract Cancelation-Milton (pdf)
DownloadNotice of Roofing Contract Cancelation-Milton (86 KB)
Premium Discounts for Hurricane Loss Mitigation (pdf)
DownloadPremium Discounts for Hurricane Loss Mitigation (2582 KB)
Prudential Insurance Company of America FAQS (pdf)
DownloadPrudential Insurance Company of America FAQS (31 KB)
Purchasing a Short-Term Health Insurance Policy Flyer (pdf)
DownloadPurchasing a Short-Term Health Insurance Policy Flyer (615 KB)
Sample Declarations Page (pdf)
DownloadSample Declarations Page (158 KB)
Spanish - Assignment of Benefits (pdf)
DownloadSpanish - Assignment of Benefits (460 KB)
Spanish - Automobile Insurance Toolkit (pdf)
DownloadSpanish - Automobile Insurance Toolkit (2336 KB)
Spanish - Automobile Mediation Brochure (pdf)
DownloadSpanish - Automobile Mediation Brochure (672 KB)
Spanish ‐ Claim Handling Code of Ethics (pdf)
DownloadSpanish ‐ Claim Handling Code of Ethics (119 KB)
Spanish - Consumer Tips & Red Flags (pdf)
DownloadSpanish - Consumer Tips & Red Flags (114 KB)
Spanish - Cryptocurrency Brochure (pdf)
DownloadSpanish - Cryptocurrency Brochure (1261 KB)
Spanish - Disaster Assistance (pdf)
DownloadSpanish - Disaster Assistance (1012 KB)
Spanish - Florida's Hurricane Deductible (pdf)
DownloadSpanish - Florida's Hurricane Deductible (2289 KB)
Spanish - Health Care Reform Brochure (pdf)
DownloadSpanish - Health Care Reform Brochure (256 KB)
Spanish - Health Care Reform Brochure (pdf)
DownloadSpanish - Health Care Reform Brochure (601 KB)
Spanish - Homeowner Claims Bill of Rights (pdf)
DownloadSpanish - Homeowner Claims Bill of Rights (802 KB)
Spanish - Homeowners-Insurance-Toolkit (pdf)
DownloadSpanish - Homeowners-Insurance-Toolkit (9130 KB)
Spanish - Identity Theft Guide (pdf)
DownloadSpanish - Identity Theft Guide (1380 KB)
Spanish - Insurance Fraud Guide (pdf)
DownloadSpanish - Insurance Fraud Guide (1060 KB)
Spanish - Natural Disaster Guide (pdf)
DownloadSpanish - Natural Disaster Guide (3702 KB)
Spanish - Public Adjuster Code of Ethics and Contract Checklist (pdf)
DownloadSpanish - Public Adjuster Code of Ethics and Contract Checklist (222 KB)
Spanish - Renters Insurance Toolkit (pdf)
DownloadSpanish - Renters Insurance Toolkit (4148 KB)
Spanish - Residential Property Mediation Guide (pdf)
DownloadSpanish - Residential Property Mediation Guide (859 KB)
Spanish - Sinkholes and Catastrophic Ground Cover Collapse Guide (pdf)
DownloadSpanish - Sinkholes and Catastrophic Ground Cover Collapse Guide (506 KB)
Spanish - Surplus Lines Consumer Brochure (pdf)
DownloadSpanish - Surplus Lines Consumer Brochure (2229 KB)
Spanish - The Flood Claims Process (pdf)
DownloadSpanish - The Flood Claims Process (2266 KB)
Spanish - Title Insurance Guide (pdf)
DownloadSpanish - Title Insurance Guide (3365 KB)
Spanish - Unclaimed Property Guide (pdf)
DownloadSpanish - Unclaimed Property Guide (1575 KB)
Spanish - What to Expect After Filing a Homeowners Claim (pdf)
DownloadSpanish - What to Expect After Filing a Homeowners Claim (805 KB)
Spanish - Workers' Compensation Fraud Guide (pdf)
DownloadSpanish - Workers' Compensation Fraud Guide (3595 KB)
Spanish-Post-Disaster-Claims-Trifold (pdf)
DownloadSpanish-Post-Disaster-Claims-Trifold (1161 KB)
STLDI_ConsumerDisclosureNotice (pdf)
DownloadSTLDI_ConsumerDisclosureNotice (52 KB)
Surplus Lines Insurer Claims Contact Information_May2025 (pdf)
DownloadSurplus Lines Insurer Claims Contact Information_May2025 (140 KB)
TNC-table (pdf)
DownloadTNC-table (104 KB)