SFO Jimmy's Patronis' Seal
Florida's Consumer Advocate Tasha Carter

The Voice for Florida's Insurance Consumers

As Floridians become increasingly dependent on quality insurance products, a strong advocate is needed to represent the people when insurance decisions are made. Florida's Insurance Consumer Advocate is an independent leader with an effective and powerful voice for all Floridians.

The Insurance Consumer Advocate is committed to finding solutions to insurance issues facing Floridians, calling attention to questionable insurance practices, promoting a viable insurance market responsive to the needs of Florida's diverse population and assuring that rates are fair and justified.

Florida's Insurance Consumer Advocate is an independent leader with an effective and powerful voice for all Floridians. 

Consumer Outreach Materials

Increasing Consumer Awareness and Education

ICA Tasha Carter Assisting Consumer

Assisting Consumers with Insurance-Related Matters

ICA Tasha Carter advocating for consumers at a Coalition Against Insurance Fraud Meeting

Fighting for and Representing Consumers

Hurricane Idalia Recovery

Hurricane Idalia Recovery Resources

Hurricane Idalia Recovery

As you begin to recover from Hurricane Idalia, there are some immediate, pertinent actions to take to secure your safety and to begin the insurance claims process as quickly as possible.

Review the Hurricane Idalia Recovery Resource webpage for assistance to help you navigate the road to recovery. Resources include:

  • Initial Steps in the Insurance Claims Process
  • Florida's Hurricane Deductible information
  • Protecting Yourself From Post-Disaster Fraud
  • Local, State and Federal Disaster Assistance Resources
Hurricane Idalia Recovery Resources

Do Your Due Diligence Before Hiring a Contractor

Demolish Contractor Fraud: Steps To Avoid Becoming A Victim

Demolish Contractor Fraud: Steps to Avoid Falling Victim

The Demolish Contractor Fraud: Steps to Avoid Falling Victim initiative provides information and resources to educate you on how to spot fraud and protect yourself from becoming a victim. To learn more about contractor solicitation fraud and how you can protect yourself and your neighbors, review the components of Demolish Contractor Fraud: Steps to Avoid Falling Victim

Demolish Contractor Fraud
Don't Be A Victim! Prevent Contractor Fraud & Abuse Guide (ICA + APCIA Partnership)

ICA + APCIA'S Partnership to Empower Floridians

I have joined forces with the American Property Casualty Insurance Association to educate and empower Floridians with the knowledge and resources to spot and stop contractor fraud and abuse, especially after a disaster.

Review our Don't Be A Victim! Prevent Contractor Fraud and Abuse Guide on our Fraud Prevention page that highlights the collaboration.

ICA + APCIA Fraud Prevention

Contact the Office of the Insurance Consumer Advocate


Office of the Insurance Consumer Advocate
200 East Gaines Street, Tallahassee, FL 32399
Phone: (850) 413-5923
Email: YourFLVoice@MyFloridaCFO.com


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