CFO Seal in Gold

ST. JOHNS INSURANCE COMPANY, INC.

Company Information

Company Demographic Information
Name of Company:
ST. JOHNS INSURANCE COMPANY, INC.
Case Number:2022 CA 0316
Guaranty Association:
Florida, South Carolina
Type of Coverage:
Property and Casualty
State of Domicile:
Florida
Status of Receivership:
Liquidation
Important Receivership Dates
Date of Rehabilitation:
N/A
Date of Liquidation:
February 25, 2022
Policy Cancellation Date:March 01, 2022
Claims Filing Deadline:
February 27, 2023
Objection Deadline:
See Below

Background Information
​On February 25, 2022, St. Johns Insurance Company was ordered into receivership for purposes of liquidation by the Second Judicial Circuit Court in Leon County, Florida. The Florida Department of Financial Services is the court appointed Receiver of St. Johns Insurance Company.

 St. Johns Insurance Company was a property and casualty insurance company located in Orlando, Florida.  The company was licensed in Florida in 2004, and authorized to write homeowners multi-peril, commercial multi-peril, fire, allied lines, and inland marine coverage in Florida and South Carolina.  The company had approximately 147,000 in-force policies at the time of receivership.

​Policy Cancellation and Transition Plan
​Policy Cancellation and Transition to Slide Insurance Company:

Under the liquidation order, all St. Johns Florida policies are cancelled effective 12:01 a.m. on March 1, 2022, unless otherwise terminated prior to that date. However, the Department has entered into an agreement with Slide Insurance Company (“Slide"), which will transition policies to Slide and provide policyholders with continued insurance coverage starting on March 1, 2022 at 12:01 a.m. Highlights of the transition plan include the following:
  • Under the transition plan, as approved by the Receivership Court, St. Johns policies will be cancelled on March 1, 2022 at 12:01 a.m. and Slide will provide replacement coverage effective March 1, 2022.
  • There will be no gaps in coverage and the policyholders' coverage and premium policy will be identical before and after the transition.
Under the transition plan, any unearned premium due back from St. Johns and payable by the Florida and South Carolina guaranty associations will be sent to Slide and applied to the Slide transition policy. ​

Proof of Claim Forms

​On May 24, 2022, the Department mailed 3,650 Proof of Claim forms (POCs) via the U.S. Postal Service.  The deadline for filing a POC is February 27, 2023.

Medicare Secondary Payee Letter and Affidavit

​Under the Medicare Insurer Reporting Law (Section 111 of Public Law 110-173), which is implemented by the Center for Medicare and Medicaid Services (CMS), certain mandatory reporting requirements may apply to claims submitted to the Florida Department of Financial Services, Division of Rehabilitation and Liquidation (Department).

On August 16, 2024, the Department mailed Medicare Secondary Payee letters with affidavits to claimants/insureds of the St. Johns Insurance Company estate, who filed a Proof of Claim (POC) and indicated on the form that they were receiving or eligible for Medicare.

We request that you complete the Affidavit of Medicare Eligibility Form. The information you provide will be used only to determine your Medicare status and to enable the Department to meet CMS reporting obligations. See the Related Documents/Other section below to review the Letter and Affidavit.

Frequently Asked Questions

Is my insurance policy still in force?

​St. Johns policies were cancelled effective 12:01 a.m. on March 1, 2022; unless otherwise terminated prior to that date.  Your policy transferred to Slide Insurance Company.

Should I get an insurance policy with another company?

​The Department has entered into an agreement with Slide Insurance Company (“Slide"), which will transition your policy to Slide and provide you with continued insurance coverage starting on March 1, 2022 at 12:01 a.m.

I received a “Notice to Policyholders”. Why did I receive this Notice?

​You received a Notice because your name appears as a current policyholder on the records of St. Johns.  The Notice was sent to all known current policyholders informing them of the receivership.  See the Notices section of the Related Documents displayed in this website.​

I received a “Notice to Agent or Broker”. Why did I receive this Notice?

​You received a Notice because our records indicate that you were an agent of St. Johns.  The Notice was sent to all known agents of record informing them of the receivership. See the Notices section of the Related Documents displayed in this website.

I am a policyholder/insured and am due unearned premium (premium refunds). How will I get my refund?

The Department has entered into an agreement with Slide Insurance Company ("Slide"), which transitioned your policy to Slide and provided you with continued insurance coverage starting on March 1, 2022 at 12:01 a.m. The unearned premium paid on your St. Johns policy was transferred to Slide and applied to your Slide transition policy.

​If you cancelled your policy prior to March 1, 2022, and have not received your premium refund, unearned premiums are covered by the Guaranty Associations. Your state's Guaranty Association is activated to pay unearned premium refunds for St. Johns policyholders. 


The Department is calculating the unearned premium for policies that were canceled prior to March 1, 2022, and sending  the information to the various state Guaranty Associations for the processing and payment of unearned premium.  

If you have not received your St. Johns unearned premium check, please contact the Department at 1-800-882-3054 or (850) 413-3081. Or, you may contact the Department by using the "Contact Us" Form @ www.myfloridacfo.com/division/receiver. ​       

Do I need to submit a Proof of Claim form to the Department in order to have my Unearned Premium claim processed?

​No.  The Department will not require Proof of Claim forms from policyholders who have a potential unearned premium claim in the estate of St. Johns.  You will have a claim in the estate.  We will deem file the unearned premium claims in this estate.  Policyholders do not need to do anything to file a timely claim for unearned premium or to have their claim accepted by the Department.  


However, under the transition plan, any unearned premium due back from St. Johns and payable by the Florida and South Carolina guaranty associations will be sent to Slide and applied to your Slide transition policy; therefore, no Proof of Claim is required.  South Carolina policyholders unearned premium refunds will be reduced by a $100 deductible required under South Carolina law.


How do I get my unearned premium refund if it is not covered by a Guaranty Fund?

​You will have a claim in the estate.  We will deem file the unearned premium claims in this estate.  This means policyholders are not required to submit Proof of Claim forms in order to have a timely filed unearned premium claim.

What is a Guaranty Association?

A Guaranty Association ("GA") is a nonprofit corporation statutorily created to provide a mechanism for the payment of policy related loss claims and unearned premium when an insurance company is liquidated.

For more information, you can find specific information about your state's Guaranty Association at:

​

How can I get more information about my unearned premium?
​The Department has entered into an agreement with Slide Insurance Company (“Slide"), which transitioned your policy to Slide and provided you with continued insurance coverage starting on March 1, 2022 at 12:01 a.m.  The unearned premium paid on your St. Johns policy was transferred to Slide and applied to your Slide transition policy. 

If you cancelled your policy prior to March 1, 2022, and have not received your premium refund, unearned premiums are covered by the Guaranty Associations. Your state's Guaranty Association is activated to pay unearned premium refunds for St. Johns policyholders. 

The Department is calculating the unearned premium for policies that were canceled prior to March 1, 2022, and sending  the information to the various state Guaranty Associations for the processing and payment of unearned premium.  

If you have not received your St. Johns unearned premium check, please contact the Department at 1-80-882-3054 or (850) 413-3081. Or, you may contact the Department by using the "Contact Us" Form @ www.myfloridacfo.com/division/receiver. 

I am owed money for services provided to St. Johns before it was ordered into liquidation. What is the procedure for payment of these claims?

​Claims which were not paid will be considered as claims against the estate and processed by the Receiver. Please complete the "Contact Us Form" and the Receiver will mail you a Proof of Claim form.

A lawsuit was filed against me prior to the receivership. Is the company still handling this on my behalf?

​Pursuant to the Receivership Order and to Section 631.041(1), Florida Statutes, there is an automatic stay prohibiting judicial and administrative proceedings against the company.  The case is stayed until further notice.

I filed a lawsuit against St. Johns prior to its entry into receivership. Why can't the lawsuit progress?

​Pursuant to the Receivership Order and to Section 631.041(1), Florida Statutes, there is an automatic stay in place prohibiting judicial and administrative proceedings against the company.

Am I allowed to submit a Civil Remedy Notice pursuant to the provisions of FS 624.155 that names St. Johns after a petition for receivership has been filed?

​No. Pursuant to the receivership order and to Section 631.041(1), Florida Statutes, there is an automatic stay in place prohibiting the commencement or continuation of judicial, administrative or other action against the company.

How do I request a copy of a St. Johns claim file and/or St. Johns policy?
​If you are the claimant, policyholder, or a claimant/policyholder's authorized representative, please complete the "Contact Us Form" and include your name, policy number, claim number, and date of loss, for your claim file/policy and the Receiver will provide a copy.
 
If you are not the claimant, policyholder, or the claimant/policyholder's authorized representative, you will need to serve a subpoena for the claim file/policy on the Department that includes the claimant/policyholder's name, the policy number, the claim number, and the date of loss:
  • By process server at the following address:
    Florida Department of Financial Services,
    Receiver of St. Johns
    325 John Knox Road, Atrium Building, Suite 101
    Tallahassee, FL 32303
  • By certified mail at the following address:
    Florida Department of Financial Services,
    Receiver of St. Johns
    325 John Knox Road, Atrium Building, Suite 101
    Tallahassee, FL 32303 


I requested Mediation through the Department of Financial Services, but the Mediation Conference hasn’t occurred yet. Will Mediation still occur?

​No. Pursuant to FS 631.67, all proceedings in which an insolvent insurer is a party to shall be stayed for 6 months. All of St. John’s claim files will be transferred to the  Florida Insurance Guaranty Association (FIGA). If you are unable to amicably resolve your claim with FIGA, you may re-file for Mediation with FIGA.​

I have recently changed my name or mailing address and need to update the company’s records to make sure I receive any information mailed to me. What should I do?
It is your responsibility to notify the Department, in writing, if there is a change in your name or mailing address. You can download the appropriate form and instructions from the Receiver's website, www.myfloridacfo.com/division/receiver.  Click on the link titled “File a Name and/or Address Change" or click here to go directly to the information. 

When you are corresponding with the Department, be sure to reference the Company Name and your policy number and/or claim number which will allow the Receiver to associate your request with the correct Receivership.

Who do I contact for non-claims related questions?

​If you have any non-claims related questions regarding the receivership, please contact the Department at Consumer.Services@myfloridacfo.com or by calling (850) 413-3081 or toll free at 1-800-882-3054.

How can I find out more information regarding the Liquidation of St. Johns?
​The most up to date information is posted on the website.  The Department will continue to post information to its website as more information becomes available. 

For additional claims related questions regarding the receivership, please see the section below titled “Claims Information".

How do I contact the Florida Department of Financial Services which is the court-appointed Receiver of St. Johns?
​

You may contact the Department at one of the following:

  • Email - Consumer.Services@myfloridacfo.com
  • “Contact Us" Form @ www.myfloridacfo.com/division/receiver
  • Phone - 850-413-3081 or toll free @ 1-800-882-3054
  • By mail @ the following address:

    Florida Department of Financial Services,
    Receiver of St. Johns
    325 John Knox Road, Atrium Building, Suite 101
    Tallahassee, FL 32303

Claims Information

How do I check the status of an existing claim?

​Contact the guaranty association for the policy state involved.  


How do I report a new claim?

St. Johns policies were cancelled effective 12:01 a.m. on March 1, 2022, unless otherwise terminated prior to that date.  


To report a new claim occurring on or after March 1, 2022, contact Slide Insurance Company or your current insurance carrier.  Contact information for Slide Insurance Company is: 866-230-3758 or  https://slideinsurance.com/stjohns/.


To report a new claim that occurred  prior to March 1, 2022:

  • Complete the ACORD - Property Loss Notice form
  • Submit your form:
    • Online Submission (preferred):
      Electronic Submission Instructions - New Claims
    • Fax Submission: Fax: 850-413-3997
    • Paper Submission:  Mail your submission to the below address. It is recommended that you use certified mail with return receipt to prove delivery of the information.
                           Florida Department of Financial Services, Receiver
                           325 John Knox Road, Atrium Building, Suite 101
                           Tallahassee, FL 32303
    ​

How do I file a claim against the estate of St. Johns?

​Proof of Claim forms were mailed to all known claimants in the estate.  A Proof of Claim form must be postmarked or submitted electronically by Claims Filing Deadline of February 27, 2023.

When is the deadline for filing a claim in the receivership?

​The deadline for filing claims in the St. Johns receivership was February 27, 2023.

Is there a Claims Bar Date?

​A Claims Bar Date has not been established.   ​

Do I need to submit a Proof of Claim form to the Department in order to have my invoices for claim related expenses paid?

​Yes.  If you have unpaid invoices for services related to specific claim files (IME, copy charges, legal defense fees, damage estimation, appraisers, adjusting etc.) your claim is considered a General Creditor, Class 6 claim.  A guaranty association does not usually cover these. There may be insufficient assets to pay these types of claims, however, you must file a Department's Proof of Claim form to have your claims considered. These types of claims are most often considered Master Claims as they involve more than one invoice.

How and when do I submit my invoices for claim related expenses?

​If you have unpaid invoices for services related to specific claim files as described above, please submit them as supporting documentation with your Proof of Claim form.  Submission instructions will be provided on the Proof of Claim form.

If I have already filed a claim with St. Johns, will the Receivership affect the status of my claim?

​No. Guaranty Associations have been activated to pay covered outstanding claims for St. Johns policies. 

Do I need to submit a Proof of Claim form to the Department in order to have the guaranty association make payments on my pending St. Johns claim?

​No. The guaranty associations have access to the company claim files and will review your claim to determine if it is a covered claim on which payments may be due. If you are not certain that your claim is covered by the guaranty associations and/or you wish to make a claim directly against the St. Johns receivership estate, you must submit a Department's Proof of Claim form to the Department.

How are claims paid in a receivership?

​The payment of claims in a receivership are paid in priority order as defined by Florida Statutes, Chapter 631. The only assets available for distribution are the assets of the company.

When will my claim be paid and how much will I receive?
​The amount of any potential payment is unknown until after the amount of all liabilities have been established and all reasonable efforts to recover and liquidate assets have been exhausted. Please be advised that it may take several years before a distribution of assets, if any, is made in this receivership, due to collection efforts and litigation.


Who do I contact for additional claims related questions?

​If you have additional claims related questions regarding the receivership, please contact the Department at Consumer.Services@myfloridacfo.com or by calling (850) 413-3081 or toll free at 1-800-882-3054.

Financial Statements

The following documents are provided as Adobe Acrobat PDF files and are best viewed using the free Adobe Acrobat reader software.

DateTitleSize
03/31/2025Financial Statement512K
12/31/2024Financial Statement616K
09/30/2024Financial Statement307K
06/30/2024Financial Statement298K
03/31/2024Financial Statement295K
12/31/2023Financial Statement286K
09/30/2023Financial Statement285K
06/30/2023Financial Statement282K
03/31/2023Financial Statement322K
12/31/2022Financial Statement289K
09/30/2022Financial Statement292K
06/30/2022Financial Statement293K