FILE A COMPLAINT
Department of Business and Professional Regulation
Contractors are licensed by the Florida Department of Business and Professional Regulation (DBPR).
To file a complaint for suspected unlicensed activity or other inappropriate actions by a contractor, contact DBPR:
- (850) 487-1395
Department of Financial Services
For assistance with your insurance claim or to file a complaint against your insurance company, contact the Department of Financial Services’ Division of Consumer Services toll-free Insurance Consumer Helpline:
- 1 (877) 693-5236
Report insurance fraud to the Department of Financial Services’ Division of Investigative and Forensic Services:
- 1 (800) 378-0445
Report suspected violation of workers’ compensation insurance requirements to the Department of Financial Services’ Division of Workers’ Compensation:
Local Building Permit Office
For information on required building permits and to file a complaint, contact your local building permitting office. This is typically overseen by county government.
CONSTRUCTION RECOVERY FUND
Florida’s Construction Recovery Fund offers reimbursement for monetary losses caused by certain acts of a licensed contractor or construction company.
To be eligible for recovery, you must have:
- Entered into a signed written contract with a licensed contractor for work on your home.
- Suffered a financial loss due to the contractor violating s. 489.129(1), Florida Statutes
- Received a final judgment or order of restitution against the contractor, financially responsible officer or business organization
Please note, you must specifically file a claim against the Construction Recovery Fund to be considered for reimbursement.
For more information on the Construction Recovery Fund or to file a claim:
- Construction Industry Licensing Board
2601 Blair Stone Road
Tallahassee, Florida 32399-2215
- (850) 921-6593
The Florida Bar
Building a Home: Consumer Pamphlet - Information to assist homeowners to minimize legal problems that can arise during construction. This pamphlet generally covers selecting your contractor, construction contracts, construction liens, lien documents and payments to contractors.