Financial Frontlines Twitter - Florida Department of Financial Services Facebook - Florida Department of Financial Services

Honor Code - Terms of Use


Serve Save Succeed (SSS), a component of Financial Frontlines, serves as a resource and community forum for current and former military service members on financial-related topics. On the forum, members are able to discuss successful saving and budgeting options, tips on navigating the unique financial challenges faced by those in the military, etc. Testimonial videos featuring current service members and veterans discussing their personal stories of saving and budgeting are highlighted on the site. The forum also allows for departmental interaction and engagement with the military community to assess their resource needs directly.

Public Records and Records Retention

Florida has a broad public records law. Comments or statements posted online as part of the SSS forum constitute public records and are subject to disclosure upon request under the Public Records Law, Chapter 119, Florida Statutes, absent any applicable statutory exemptions from disclosure. Any communication via this site, whether by a state employee or the general public, will be made available to the public and media upon request pursuant to Public Records Law.

If a comment or post is deleted from the SSS site due to profanity, obscenity, hostility by the visitor or user (language), or irrelevance to the agency, a record of the comment or post will be kept prior to deletion in accordance with record retention requirements. The record of the deleted comment or post may be either a print out or a screen shot of the comment or post saved to the computer.

Subject to any applicable statutory exemptions from disclosure under the Public Records Law, information that you submit voluntarily through the SSS site is publically available, including your name, city or town, and the substance of any comment you post or comment you make, and this information may be disseminated further by the Department of Financial Services (department) for any lawful purpose.


Users are encouraged to engage with each other on the SSS forum. The department expects that all comments and posts via the SSS forum will follow the rules of polite discourse, and we ask that participants treat each other, as well as department employees, with respect. Submitted comments that meet the parameters of this Honor Code will be reviewed and posted within 72 hours of receipt. The department has the right to remove content at its discretion.

Comments and posts containing the following will not be posted or will be removed:

  • Profanity and vulgar or abusive language;
  • Threats of physical or bodily harm;
  • Sensitive information (for example, information that may compromise public health, safety, or welfare);
  • Offensive terms that target protected classes, such as ethnic, racial, sexual orientation, transgendered, or religious groups.

Comments must relate to the topic that is being discussed on a page or link. Comments that meet the following criteria will be removed:

  • Off-topic comments, those that do not relate to the current topic or overall purpose of SSS;
  • Identical posts by the same user or multiple users. In the case of identical posts, the agency will only post the first submission.

Privacy and Security

With respect to content collected through the SSS site, the department follows its Privacy Policy. However, the technology supporting this site is provided by Disqus, and the SSS site is also subject to website policies of that provider, including its Privacy Policy.

To protect your privacy and the privacy of others, please do not include personally identifiable information, such as a social security number, phone numbers, or email addresses in the body of your comment or post.

You should not send information that you consider highly sensitive through the SSS site. The department uses standard security measures to ensure that personally identifiable information sent via the pages or email is not lost, misused, altered, or unintentionally destroyed. You should not disclose nonpublic information or send information which you are not permitted to share pursuant to the Standards of Ethical Conduct for Executive Branch Employees (Standards of Conduct), 5 C.F.R. part 2635, through the SSS site. See The Standards of Conduct as Applied to Personal Social Media Use.

Release of Content

By using the SSS site, you are granting the department rights to use your content for posting on any department public websites, use in internal or external publications, or use in any other manner deemed appropriate by the department to publicize any department programs and activities, department employees, or to otherwise fulfill the mission of the department. By using any department website, you agree that the department and its third party service providers are not responsible for any material posted by others, including material which violates this Honor Code, and that the department has no liability to you for any material which is defamatory, offensive, illicit, or infringes on any right you have in any intellectual property.

By using the SSS website, you represent that you are the owner of the material you post, and you are 18 years of age or older. You are acknowledging that you grant the department a royalty-free, non-exclusive right to use, publish, re-publish, or reproduce the images and/or sound resulting from your posts or comments on the SSS forum as often as the department finds necessary. The video, images, and/or photographs you post on the SSS forum may be used indefinitely in television, radio, newspapers, magazines, newsletters, brochures, Internet, intranet, or in other media once released. No submission will be returned.

The non-exclusive license you grant the department includes the right, among other things, to edit and/or otherwise alter the visual or sound recording, or photographs or images, without restriction as to blurring or distortion, whether intentional or unintentional, as deemed appropriate by the department. The department will not provide compensation for participation in a production, appearance or use of your likeness, and the department shall have the right to sell, duplicate, reproduce, and make other lawful uses of your appearance and likeness as the department may desire, free and clear of any claim on your behalf. As a user, you agree to hold the department and its’ employees, agents, and assigns harmless against any claim, including any claim for libel or invasion of privacy, liability, loss, or damage caused by, or arising from, your participation in the SSS site.