Suspicious Emails
The Division of Insurance Agent & Agency Services has been made aware that there is a phishing scam targeting insurance licensees through email. These emails, claiming to be from the Department of Financial Services, are advising licensees to verify their contact information by clicking on a link. These emails are not from the Department of Financial Services. Any legitimate emails from the Florida Department of Financial Services, Division of Insurance Agent & Agency Services, will only ask people to log into or verify information through our MyProfile or eAppoint online systems.
How to Stay Safe:
If you receive an email asking you to verify your information, do not
click on the link(s) within the email message. These links are a
fraudulent attempt to collect payment or your personal information.
If you receive any email similar to the ones shown above, DO NOT open any attachments or click any links!
Be on the lookout for:
- Suspicious
links or buttons in text messages or emails asking you to make a payment
to avoid late fees
- Urgent
messages pressuring immediate action
- Senders
that are not the Division of Insurance Agent & Agency Services or the
Florida Department of Financial Services.
The fraudulent activity involves third parties attempting to
impersonate our agency through deceptive email messages and is not the result
of a data breach.
As with any suspicious emails, always ask yourself the following questions:
- Do I know the sender?
- Was I expecting a link, document, or request from the sender?
- Are there misspellings or grammatical errors that look unusual?
- When I hover over a link within the email, does the link address appear to match where I'm expecting the link should go?
If the answer is "no" to any of the questions above, the sender may not be legitimate. Before clicking on any link or downloading an attachment you aren't expecting to receive, contact the sender by phone or another email address not provided within the suspicious email. We encourage licensees to remain vigilant and report any suspicious communications to us at AgentLicensing@myfloridacfo.com.
Sincerely,
Division of Insurance Agent & Agency Services
"Think before you click. Report suspicious emails. When in doubt, delete."
