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Division Director

Greg Thomas


Insurance Agent and Agency Services
200 East Gaines Street
Tallahassee, FL 32399-0318
Bureau of Licensing
(850) 413-3137
Bureau of Investigation
(850) 413-3136

Fingerprinting Information

Fingerprinting vendor website: www.L1enrollment.com/FLInsurance

IMPORTANT: We do not accept fingerprint results from other vendors or other states. We do not share fingerprint results with other agencies (e.g. the Department of Business & Professional Regulation, Department of Agriculture & Consumer Services, etc.), or other states.

Fingerprinting is a mandatory requirement for almost all of the licenses, registrations, and certifications that we issue. Please check the qualification page for the license or registration you are seeking in order to verify if your application requires fingerprinting.

There are two methods for submitting fingerprints: LiveScan to submit electronically or Fingerprint Cards to submit by mail.  Fingerprint results are processed much faster using the LiveScan method.  Instructions for each method are at the bottom of this page.

To help you determine which method is best for you, when you click on the vendor links, first you will choose, “FL Resident” or “Out of State” Then, based on where you live, will narrow the method for you to use:

  • Florida Resident applicants should register for LiveScan and go to the nearest IdentoGo location to have their fingerprints submitted electronically.
  • Out Of State applicants will enter their zip code on the registration site to view the nearest LiveScan locations.  If there isn’t a location close enough, the option to submit fingerprint cards by mail is available. 

 

Effective July 1, 2018, fingerprint/criminal history results are valid for only ONE (1) YEAR for applicants who do not currently hold a valid Florida Insurance agent license. For an individual applicant who is currently licensed and is seeking an additional license, and the individual has been fingerprinted through us within the last 48 months or FOUR (4) YEARS, that applicant will not be required to submit fingerprints again unless specifically requested by the Department to do so.

By submitting fingerprints, the applicant is consenting to the collection and retention of their fingerprints in order to complete a criminal history background check as part of the application, employment and/or licensing process. The fingerprints will be searched against the database maintained by the Federal Bureau of Investigation, and the central repository of criminal history records maintained by the Florida Department of Law Enforcement.

As an applicant who is subject to a national fingerprint-based criminal history record check, you have certain rights based on Title 28, Code of Federal Regulations (CFR), Section 16.30-16.34. The rights include a reasonable time to respond to the agency for any deficiencies reported in the criminal history report; the ability to challenge the accuracy of the information in the report by contacting the FBI; and any records held by the agency will be used and retained according to the FBI Criminal Justice Information Services (CJIS) requirements. A copy of these rights may be obtained by visiting our website at https://www.myfloridacfo.com/Division/Agents/documents/compact-council-ncj-applicants-privacy-rights-012418.pdf.

IMPORTANT: We do not share fingerprint results with other agencies (e.g. the Department of Business & Professional Regulation, Department of Agriculture & Consumer Services, etc.), or other states. We do not accept fingerprint results from other vendors or other states.

Applicants with a criminal history, click here for very important information.

NOTE: The Department does not accept faxed court documents

Choose method below to view detailed instructions:

INSTRUCTIONS FOR APPLICANTS USING LIVESCAN

You must be fingerprinted through our vendor, IdentoGO by Idemia, formerly MorphoTrust USA. You can register, find locations, and pay for fingerprinting by visiting www.L1enrollment.com/FLInsurance. The fingerprinting is $48.05, plus local Florida county sales tax.

After payment is made to 'Idemia', you must submit your fingerprints electronically via LiveScan. A list of LiveScan locations will be presented to you following registering with IdentoGO.

Once you have submitted your fingerprints to IdentoGO by Idemia, your fingerprints are submitted electronically to the Florida Department of Law Enforcement. The results of your fingerprint-based criminal history check are then submitted electronically to Florida Department of Financial Services. IdentoGO by Idemia never has access to your fingerprint-based criminal history.

If your first fingerprint submission is returned as illegible, IdentoGO by Idemia will need you to provide another LiveScan submission at one of their sites at no additional charge if it is submitted within 90 days of the first submission.

If both fingerprint results are illegible, you are NOT required to submit new fingerprints. The Bureau of Licensing will submit a name check request to the FBI. Please allow up to 45 days for processing. Once the results are received, we will continue our review of your application.

Once your application is complete, the Florida Department of Financial Services will notify you of your license or registration status by email and your MyProfile account.

INSTRUCTIONS FOR APPLICANTS USING FINGERPRINT CARDS

You must be fingerprinted through our vendor, IdentoGO by Idemia, formerly MorphoTrust USA. You can register and pay for fingerprinting by visiting www.L1enrollment.com/FLInsurance. The fingerprinting is $48.05, plus local Florida county sales tax.

Registration must be made to IdentoGO by Idemia and payment must be made to Idemia. Enter your zip code to view the nearest locations, and then select the option that says, “Register for Cardscan Service” to submit fingerprint cards by mail.After completing the registration and payment, IdentoGO by Idemia will send you a fingerprinting packet. During this process you will have the option to select the cost and shipping method that best meets your need.  In this packet, you will find instructions and two (2) fingerprint cards with a pre-printed label generated by the information you provided when you registered with IdentoGO by Idemia.

Note: Fingerprints must be taken by a technician within a law enforcement agency or an entity approved by the Florida Department of Financial Services. Most law enforcement agencies and many security companies provide civil applicant fingerprinting services and are accepted by us.

Special Note: Non-US officers, directors and/or owners of agency/firms, must email the Department (via AgentLicensing@MyFloridaCFO.com) with their name, agency/firm name and the federal tax ID number prior to mailing fingerprints to Prints, Inc., as noted below.

Following registration and payment for the fingerprint cards, then both completed cards must be mailed to:

Prints Inc.
IdentoGO Florida Card Scan Operations
100 Salem Ct.
Tallahassee, FL 32301

*Do not include any documents with your fingerprint cards when you mail them.

Once you have submitted your fingerprint cards to IdentoGO by Idemia, your fingerprints are submitted electronically to the Florida Department of Law Enforcement. The results of your fingerprint-based criminal history check are then submitted electronically to Florida Department of Financial Services. IdentoGO by Idemia never has access to your fingerprint-based criminal history.

If your first fingerprint submission is returned as illegible, IdentoGO by Idemia will use your second fingerprint card you submitted. This is important as to why you must submit both of the completed fingerprint cards to the address above.

If both fingerprint results are illegible, you are NOT required to submit new fingerprints. The Bureau of Licensing will submit a name check request to the FBI. Please allow up to 45 days for processing. Once the results are received, we will continue our review of your application.

Once your application is complete, the Florida Department of Financial Services will notify you of your license or registration status by email and your MyProfile account.