Coronavirus Call Center
Phone: (866) 779-6121 | Email: COVID-19@flhealth.gov
The Call Center is available Monday through
Friday, 8am to 8pm.
COVID-19 Small Business Resources Webinar
Florida Department of Revenue – COVID-19 Resources
Important Tax information for individuals and small businesses related to COVID-19
Florida Department of Economic Opportunity - COVID-19 Resources
Reemployment resources and information
Florida Department of Veteran’s Affairs
COVID-19 Updates and Resources
Volunteer Florida
News and Updates from Volunteer Florida
Florida Bankers Association – COVID-19 Resources
Helpful COVID-19 Resources for Financial Institutions and Consumers
Federal Deposit Insurance Corporation (FDIC)
Information for Bankers and Consumers
Florida Department of Health
Latest coronavirus Information from the Florida Department of Health
Centers for Disease Control (CDC) Coronavirus
Latest coronavirus information from the Centers for Disease Control
COVID-19 Consumer and Insurance Resources
Resources provided by DFS and Florida Office of Insurance Regulation (OIR) to assist consumers navigate their health insurance coverage issues.
International Association of Fire Fighters
Coronavirus resources and best practices for Firefighters & First Responders
National Association of Insurance Commissioners (NAIC): Coronavirus Resource Center
Resource page to support the public, business community and insurance professionals understand and manage the risks of the current COVID-19 outbreak.
CFO Directive 20-01: Relating to travel insurance and ensuring rules relating to the transaction of insurance allow insurance agents to telework. Expired - June 26, 2021
CFO Directive 20-02: Ensures that hospitals and medical facilities can safely erect temporary medical facilities and gives temporary health facilities first priority for fire safety inspections and certification to facilitate rapid expansion of Florida’s inpatient bed capacity, if needed. Expired - June 26, 2021
CFO Directive 20-03: Provides guidance for State Fire Marshal licensees, including firesafety inspectors, fire service instructors, fire protection system contractors, and firefighters. Expired - June 26, 2021
CFO Directive 20-04: Provides guidance for deathcare industry licensees, including cemeteries and pre-need licensees. Expired - June 26, 2021
CFO Directive 20-05: Directs the DFS Division of Risk Management to provide workers’ compensation coverage for frontline state employees, while allowing individual agency heads to opt-out of these provisions. Expired - June 26, 2021
CFO Directive 20-06: Suspends employer penalty payments and reinstatement of stop-work penalty orders issued by the Division of Workers’ Compensation. The Directive also suspends strict compliance with the requirement that workers’ compensation insurers mail informational brochures pursuant to 440.185(3), and allows such insurers deliver the brochures by other means such as email of facsimile transfer. Expired - June 26, 2021
CFO Directive 20-07: Permits certain insurance agent licensure applicants to obtain temporary licenses while insurance-agent examining centers remain closed due to COVID-19, provided additional supervisory and assumption of liability parameters are satisfied. Expired - June 26, 2021
CFO Directive 20-08: CFO Directive 2020-08 provides regulatory flexibility consistent with public health goals to licensees regulated by Chapter 497, F.S. Expired - June 26, 2021
CFO Directive 20-09: CFO Directive 2020-09 affords flexibility to licensees by extending CFO Directive 2020-01 until Executive Order 20-52 expires. CFO Directive 2020-01 suspended enforcement of sections 626.7352 and 626.7354(4), Florida Statutes, which prohibit Customer Representatives from transacting insurance outside the office of an Agent or Agency. Expired - June 26, 2021
CFO Directive 20-10: CFO Directive 2020-10 conforms the Department’s enforcement activity with respect to title insurance data calls to the revised filing deadline put forth by the Internal Revenue Service. Expired - June 26, 2021
CFO Directive 20-11: CFO Directive 2020-11 extends the license renewal deadline of any Firesafety Inspector or holder of a Fire Service Instructor Certificate from May 31, 2020, provided in CFO Directive 2020-03, to on or before September 30, 2020. Expired - June 26, 2021
CFO Directive 20-12: CFO Directive 2020-12 relieves certain requirements of Florida licensure for individuals who are active, out-of-state licensed deathcare professionals to enable these individuals to perform services in Florida. Expired - June 26, 2021
CFO Directive 20-13: CFO Directive 2020-13 provides Florida K-12 schools with flexibility to conduct required fire safety drills while implementing social-distancing procedures. The Directive will help students and educators practice fire safety protocols while minimizing infection risks associated with large gatherings. Expired - June 26, 2021
CFO Directive 20-14: CFO Directive 2020-14 bans the downloading and use of the application “TikTok” on DFS devices and within DFS facilities.
Publix Supermarkets – COVID19 Updates
Publix Supermarkets updates and resources regarding COVID-19
CVSHealth – COVID19 Resources
CVS Health updates and resources regarding COVID-19
CIGNA – COVID-19 Resource Center
Cigna updates and resources regarding
COVID-19
Florida Power and Light – COVID19 Updates
Resources and Information regarding COVID-19 Response
Megellan Health – COVID-19 Resources
Megellan Health updates and resources regarding COVID-19
Florida Blue – COVID-19 Resources
Florida Blue updates and resources regarding COVID-19
Capital Health Plan - Novel Coronavirus (COVID-19)
CHP updates and resources regarding COVID-19
3/20/2020 CFO Patronis: We Must Prepare for State Revenue Impacts of COVID-19
3/19/2020 CFO Patronis: DFS is Bringing Government to Life Remotely
3/18/2020 Department of Financial Services COVID-19 Activity Update March 18, 2020
3/18/2020 CFO Patronis: As Health Care Services Become Strained, First Responders Must be Prepared
3/17/2020 **Consumer Alert** CFO Jimmy Patronis: Beware of Coronavirus Scams
3/16/2020 Department of Financial Services COVID-19 Activity Update
3/16/2020 CFO Patronis to Travel Insurance Companies and Agents: Pay Claims Promptly in Wake of Coronavirus
3/2/2020 Coronavirus Preparedness in Gainesville
3/1/2020 CFO Jimmy Patronis’ Statement on Two Presumptive Coronavirus Cases in Florida
2/28/2020 CFO Jimmy Patronis: Fighting to Protect Florida’s Firefighters from Cancer
2/25/2020 CFO Patronis Issues Statement Following Call with U.S. Senator Rick Scott on Coronavirus
2/25/2020 Firefighter Coronavirus Preparedness in Pensacola
2/21/2020 CFO Jimmy Patronis Holds Roundtable with First Responders on the Coronavirus