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Chief Financial Officer Jeff Atwater and Insurance Consumer Advocate Robin Westcott Joint Statement Regarding Win for Florida’s Insurance Consumers


Contact: CFO Atwater’s Press Office (850) 413-2842 or
ICA Westcott’s Office (850) 413-5923
TALLAHASSEE – Florida Chief Financial Officer Jeff Atwater and Insurance Consumer Advocate Robin Westcott today released a joint statement regarding the order issued by the Office of Insurance Regulation (OIR) for Universal Property and Casualty Insurance Company (UPCIC) related to their target market conduct final examination report. UPCIC is ordered to pay an administrative fine of $1.26 million for using information regarding consumers’ credit history to deny claims long after the underwriting process should have been completed.
“I commend OIR for taking this action on behalf of Florida’s insurance consumers,” CFO Atwater said. “For far too long, this company unjustly denied claims and forced consumers into financially devastating situations. I am proud of the work of the Insurance Consumer Advocate, Robin Westcott, who went to battle for consumers on this issue and continues to fight for Floridians every day.”
“This is a win for the people of Florida,” ICA Westcott said. “This order will begin the process of giving Florida’s policyholders the confidence that when they purchase a homeowners insurance policy, they are truly protecting their home and family.” 
Chief Financial Officer Jeff Atwater, a statewide elected official and officer of the Florida Cabinet, oversees the Department of Financial Services.  CFO Atwater’s priorities include fighting financial fraud, abuse and waste in government, reducing government spending and regulatory burdens that chase away capital, and ensuring transparency and accountability in spending.
The Insurance Consumer Advocate is appointed by Florida Chief Financial Officer Jeff Atwater and is committed to finding solutions to insurance issues facing Floridians, calling attention to questionable insurance practices, promoting a viable insurance market responsive to the needs.