Tier 0 Support

Agency Tier 0 Support
CCN Contacts
Security Access Managers (SAM)
SAM Request and Acknowledgement Form
Known Issues

PALM TECH

Manuals, Job Aids, and Training Videos
Taking Florida PALM Training
Learning Management System (LMS)
Training Curriculum and Role to Course Matrix

Helpful Links

User Support FAQs
Agency Role Mapping Handbook
Florida PALM Batch Schedule
Florida PALM Supported Browsers
MyFloridaMarketPlace
Department of Financial Services
Division of A&A
Division of Treasury
People First
Office of Florida Financial Education
FLAIR (OIT Help Desk)
Department of Revenue Taxpayer Assistance

Solutions in the PALM of your hand

Still have questions about Florida PALM? Contact the Florida PALM Solution Center!

Solution Center Contact Information
Phone Number: 877-FLA-PALM (877-352-7256)
Email: FLPALM_Solutions@MyFloridaCFO.com

8:00 a.m. to 5:00 p.m. EST; Monday through Friday (except State of Florida holidays)