Debt Collection Program
Collection agencies under the CFO’s debt collection contract:
- Gila Corporation d/b/a Municipal Services Bureau (MSB)
- National Enterprise Systems, Inc. (NES)
- Transworld Systems, Inc. (TSI)
- United Collection Bureau, Inc. (UCB)
Current Process
Section 17.20, Florida Statutes, requires each state agency to assign delinquent accounts to a CFO’s contracted collection agent within 120 days after the date the accounts are due and payable. Agencies use a standard template to assign delinquent accounts to a collection agent.
DFS-A1-1829 - Debt Collection Referral Form
Agency Debt Collection Report
Pursuant to Section 17.20(4), Florida Statutes, state agencies are required to submit, to the President of the Senate, the Speaker of the House of Representatives, and the CFO, an annual report on debt collection. The report is due October 1 of each year.
DFS-A6-2095 - Annual Report of Claims for Collections
Annual Debt Collection Report
Section 17.20(5), Florida Statutes, requires the CFO to prepare an annual report on debt collection. The report includes the amount of claims referred for collection, the amount of claims outstanding, and the amount of claims collected. The report is due December 1 of each year.
Accounts Receivable Write-off
State agencies write-off delinquent accounts deemed uncollectible for financial reporting purposes. Agencies generally continue to collect on those accounts until the age of those accounts exceeds the statute of limitations. Collection efforts are also discontinued in the event that the debtor is deceased or the debtor declares bankruptcy.