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**Consumer Alert** DFS Provides FEMA’s National Flood Insurance Program Resources to Aid in Hurricane Sally Recovery

9/17/2020

For Immediate Release: Thursday, September 17, 2020
Contact: Office of Communications, Communications@MyFloridaCFO.com, 850.413.2842

**Consumer Alert**
DFS Provides FEMA’s National Flood Insurance Program Resources to Aid in Hurricane Sally Recovery

 
TALLAHASSEE, Fla. – Today, the Florida Department of Financial Services (DFS) provided information and resources for those who have coverage through the Federal Emergency Management Agency’s (FEMA) National Flood Insurance Program (NFIP) and were affected by Hurricane Sally. 
 
Managed by FEMA, NFIP offers flood insurance to help mitigate the impact of flooding on businesses, property owners and renters. For individuals that have flood insurance policies through FEMA and its federal flood insurance program, the Department encourages consumers to reach out to their insurance agents for more information about filing a claim. Consumers may also reach FEMA directly at 1-800-621-3362.
 
Important Storm Recovery Tips and Resources from FEMA’s National Flood Insurance Program:
 
General information on the NFIP
• For consumers
• For insurance agents
• For insurance commissioners and others
• For real estate agents 
 
Filing Your Claim:
• How To Start Filing Your Claim
• How To File Your Flood Insurance Claim
• Starting Your Recovery: FEMA’s Flood Insurance Claims Process
• How To Document Damage 
 
Recovering from a flood:
• How To Document Damage And Begin Clean-Up
• NFIP Claims Handbook
• Build Back Safer & Stronger
• Salvaging Water-Damaged Family Valuables and Heirlooms
Reducing Future Flood Damage 
 
For additional hurricane-related information, visit PrepareFL.com.
 
Floridians can also call the Department of Financial Services’ toll-free helpline at 1-877-MY-FL-CFO (693-5236), to talk to a knowledgeable insurance specialist Monday-Friday 8 a.m. to 5 p.m. or visit MyFloridaCFO.com. 
 
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About CFO Jimmy Patronis 
Chief Financial Officer and State Fire Marshal Jimmy Patronis is a statewide elected official and a member of Florida’s Cabinet who oversees the Department of Financial Services. CFO Patronis works each day to fight insurance fraud, support Florida’s firefighters, and ensure the state’s finances are stable to support economic growth in the state. Follow the activities of the Department on Facebook (FLDFS) and Twitter (@FLDFS).