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CFO Jimmy Patronis’ Consumer Helpline Stands Ready to Help Floridians


For Immediate Release: Wednesday, March 20, 2019
Contact: Devin Galetta, 850.413.2842, 

CFO Jimmy Patronis’ Consumer Helpline Stands Ready to Help Floridians

TALLAHASSEE, Fla. – Florida’s Chief Financial Officer (CFO) Jimmy Patronis announced today that his Insurance Consumer Helpline (1-877-MY-FL-CFO) recovered over $40.5 million for Florida consumers in 2018, including $17.4 million recovered for Hurricane Michael victims. Since CFO Patronis took office in July 2017, $71.4 million has been recovered for consumers statewide.

CFO Jimmy Patronis said, “Most Floridians don’t realize my office has consumer advocates to help with your insurance or financial questions and complaints. We are here for all Florida consumers, always ready to step in and fight for you. Before you get trapped in a binding Assignment of Benefits battle, call my office and my team will be in your corner for free.”

In 2018, CFO Patronis' helpline received more than 297,500 calls for assistance and opened more than 22,500 complaints on behalf of consumers. Since landfall, the CFO’s helpline has received more than 2,400 Hurricane Michael related calls and opened 653 consumer complaints on behalf of victims.

Visit or call 1-877-MY-FL-CFO (693-5236) for assistance. Our statewide toll-free helpline is available Monday through Friday from 8 a.m. to 5 p.m. To report insurance fraud and learn how to avoid scams visit


About CFO Jimmy Patronis
Chief Financial Officer and State Fire Marshal Jimmy Patronis is a statewide elected official and a member of Florida’s Cabinet, who oversees the Department of Financial Services. CFO Patronis works each day to fight insurance fraud, support Florida’s firefighters, and ensure the state’s finances are stable to support economic growth in the state. Follow the activities of the Department on Facebook (FLDFS) and Twitter (@FLDFS).