main menu page title feature menus content footer
My Florida C F O

CFO's Initiatives

Stay Connected

Follow the
Department of
Financial Services

Sign up for the CFO's
weekly newsletter!

Press Release

News   RSS RSS   Press Office   Archive

In Case of Questions, Panhandle Residents Encouraged to Call DFS Insurance Helpline


For Immediate Release:
June 21, 2017
Contact: Ashley Carr
(850) 413–2842
TALLAHASSEE, Fla. – As waves of heavy rain crosses the Panhandle and other parts of Florida, the Department of Financial Services reminds Floridians to remain prepared for severe weather. Floridians are encouraged to keep copies of their homeowners’ and auto insurance policies handy, and to take note of the state of Florida’s insurance consumer helpline in case of insurance-related questions. The helpline can be reached by calling 1-877-693-5236.
By calling the helpline, Floridians gain one-on-one access to insurance experts who can help consumers better understand their specific insurance policies and answer specific claim-related questions. Even if a consumer does not have a flood insurance policy, helpline experts can aid in the review of other insurance coverage to determine if any damaged items might be covered.
The helpline is available Monday–Friday from 8:00am to 5:00pm EST. Additional insurance-related information can be found on the Department’s website at
# # #