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CFO Atwater and Commissioner Altmaier Tour Hurricane Matthew’s Path of Damage in Northeast Florida



Contact: Ashley Carr
(850) 413 – 2842

CFO Atwater and Commissioner Altmaier Tour Hurricane Matthew’s Path of Damage in Northeast Florida

St. Augustine, Fla. – Yesterday, Chief Financial Officer Jeff Atwater and Insurance Commissioner David Altmaier were joined by multiple members of Florida’s Legislature, local leaders, and insurance company executives on a tour of Hurricane Matthew’s damage in St. John’s County. Following the tour, participants met to discuss the insurance industry’s claims-handling response. As of Wednesday morning, more than 39,302 insurance claims have been filed statewide, totaling an estimated $218 million in losses.

“When disaster strikes, consumers need to find comfort in the belief that their insurers will respond, assess, and pay claims quickly,” said CFO Atwater. “The presence of industry representatives here today instills confidence that this will be the case, and if not, we will be ready to address policyholder concerns immediately.”

The CFO’s Division of Consumer Services stands by ready to assist any consumer affected by Hurricane Matthew who needs assistance in the claims-filing process. The Division’s consumer helpline provides direct access to insurance experts who can answer insurance-related questions and offers an abundance of information and resources to assist those in need. Additional post-storm information can be found on the Department’s disaster preparedness website at

To reach the Division’s consumer helpline call 1-877-693-5236, Monday – Friday, 8:00 am – 5:00 pm, EST. You can speak directly with experts who can help you review your policies to understand your coverage, help you file claims for damage, and offer assistance in the event that you are having trouble communicating with your insurance company.


Chief Financial Officer Jeff Atwater, a statewide elected official, oversees the Department of Financial Services. CFO Atwater’s priorities include fighting financial fraud, abuse and waste in government, reducing government spending and regulatory burdens that chase away businesses, and providing transparency and accountability in spending. Follow the activities of the Department on Facebook (FLDFS) and Twitter (@FLDFS).