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CFO Jeff Atwater Encourages Pensacola Residents to Call the Department of Financial Services


Contact: Ashley Carr
(850) 413 – 2842
CFO Jeff Atwater Encourages Pensacola Residents to Call the Department of Financial Services
for Insurance Claims Assistance
TALLAHASSEE, Fla. – As damage continues to be surveyed from last night’s severe weather in Pensacola, many residents now face a multitude of insurance-related questions as they survey damages to their homes and vehicles. CFO Jeff Atwater is offering assistance to area residents as they navigate the insurance claims process.
“Tornadoes can quickly turn a family’s life upside down and take away the very roof over their heads,” said CFO Atwater. “My thoughts and prayers remain with the Pensacola community as they continue to deal with the after effects of recent tornadoes. We stand ready and willing to answer any insurance questions residents may have.”
During this time, it is important for policyholders to understand their rights and responsibilities during the claims process. Residents are encouraged to download a copy of our Department’s homeowners’ insurance toolkit, which outlines the claims filing process in plain language.
The Department’s Insurance Consumer Helpline is a toll-free hotline that connects consumers across Florida with insurance experts who can answer questions about what may or may not be covered under a specific home or auto policy. They can also connect consumers with the appropriate contact information for their specific carrier and help to mediate any issues that may arise when communicating about a claim.
Helpline experts are available Monday – Friday from 8am to 5pm EST by calling 1-877-693-5236. The homeowner claims bill of rights, an emergency financial preparedness toolkit and a variety of other consumer information is available on the Department’s website by visiting
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Chief Financial Officer Jeff Atwater, a statewide elected official, oversees the Department of Financial Services. CFO Atwater’s priorities include fighting financial fraud, abuse and waste in government, reducing government spending and regulatory burdens that chase away businesses, and providing transparency and accountability in spending. Follow the activities of the Department on Facebook (FLDFS) and Twitter (@FLDFS).