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CFO Jeff Atwater: We’re Here to Help as Tampa Area Manages Flood Water Damage

8/5/2015

Contact: Ashley Carr
(850) 413 – 2842
 
TALLAHASSEE, Fla. – As flood waters in the Tampa area slowly begin to recede, many residents now face a multitude of insurance-related issues as they survey damages to their homes and vehicles. CFO Jeff Atwater is offering assistance to area residents as they navigate the insurance claims process.
 
“Rapidly rising flood waters can wreak havoc and quickly cause thousands of dollars in damage,” said CFO Atwater. “My thoughts and prayers remain with the Tampa community as they continue to deal with the after effects of the recent flood waters. We stand ready and willing to answer any insurance questions residents may have.”
 
During this time, it is important for policyholders to understand their rights during the claims process. Residents are encouraged to download a copy of the homeowner claims bill of rights, which outlines in plain language what is expected of an insurance carrier once a claim is filed.
 
The Department’s Insurance Consumer Helpline experts are available to answer questions about what may or may not be covered under a consumer’s home or auto policy. They can also connect consumers with the appropriate contact information for their carrier and help to mediate any issues that may arise when communicating with their carrier.
 
Helpline experts are available Monday – Friday from 8am to 5pm EST by calling 1-877-693-5236. The homeowner claims bill of rights, an emergency financial preparedness toolkit and a variety of other consumer information is available on the Department’s website by visiting www.myfloridacfo.com/division/consumers/storm.
 
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Chief Financial Officer Jeff Atwater, a statewide elected official, oversees the Department of Financial Services. CFO Atwater’s priorities include fighting financial fraud, abuse and waste in government, reducing government spending and regulatory burdens that chase away businesses, and providing transparency and accountability in spending. Follow the activities of the Department on Facebook (FLDFS) and Twitter (@FLDFS).