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Aventura Woman Charged with Organized Fraud for Filing Hundreds of Fraudulent Insurance Claims


Kevin Cate or Jayme O’Rourke 
(850) 413-2842     
AVENTURA—Florida Chief Financial Officer Alex Sink today announced the arrest of a South Florida woman on one count each of organized fraud and grand theft after an investigation by the Department of Financial Services, Division of Insurance Fraud (DIF), uncovered evidence that she had submitted more than 480 fraudulent medical claims and received more than $640,000 on those claims.
Susan Lerner Gluckman, 64, surrendered this morning and was booked into the Turner Guilford Knight Correctional.  The Miami-Dade State Attorney’s Office is prosecuting the charges.  If convicted, she faces up to 30 years on each count. 
“We will aggressively pursue anyone who commits insurance fraud because it is a costly crime that affects all Floridians’ premiums,” said CFO Sink, who oversees the department and two law enforcement agencies.  During the last fiscal year ending June 30, 2008, DIF investigators made more than 800 arrests. 
From September 2005 through October 2007, Gluckman allegedly defrauded Cigna Healthcare of Florida by submitting hundreds of fraudulent receipts and health insurance claim forms to the insurance company from her home.  The claims were for treatments she claimed her husband received from Dr. Seymour Nash, who had already been paid a little over $5,000 for the 14 treatments her husband actually received.  Cigna Healthcare of Florida paid Gluckman an additional $640,246.
Insurance fraud in Florida has been estimated to cost Floridians as much as $1,400 a year per person.  The DIF investigates various forms of fraud in insurance, including health, life, auto, property and workers' compensation insurance.  Depending on the estimated loss amount, the department will pay up to $25,000 for information directly leading to an arrest and conviction.  Anyone with information about this or any other suspected insurance fraud is asked to call the department's Fraud Fighters Hotline at 1-800-378-0445 or log on to Complaints can be tracked online.
As a statewide elected officer of the Florida Cabinet, Chief Financial Officer Alex Sink  oversees the department of Financial Services, a multi-division state agency responsible for management of state funds and unclaimed property, assisting consumers who request information and help related to financial services, and investigating financial fraud. Sink also serves as the State Fire Marshal.