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Gallagher Announces Insurance ‘super-center’

9/20/2004

CONTACT: Tami Torres or Justin Glover
(850) 413-2842

TALLAHASSEE-Following weekend tours of storm-damaged areas in Pensacola, Florida's Chief Financial Officer Tom Gallagher today announced an insurance "super-center" at the Department of Financial Services' mobile headquarters in Pensacola. Consumers visiting the location will have access to state consumer specialists and customer service representatives from most major insurance companies.

"Pensacola residents with property damage now have a ‘one-stop shop' to file insurance claims and get answers to insurance questions and concerns," Gallagher said.

The insurance "super-center" is located at the University Mall, 7171 North Davis Hwy., in Pensacola. Available on the mobile unit are satellite and cellular phones, computers and other information resources to allow staff to assist victims immediately, in their communities. The unit will also help insurance agents and adjusters locate policyholders. Insurance companies co-locating as of today include:

Allstate
Citizens Property Insurance Corporation
Cypress Property and Casualty Insurance Company
Florida Family Insurance
Florida Surplus Lines Service Office
Liberty Mutual Insurance Company
Mercury Insurance Company
Met Life Auto and Home
Progressive Insurance Company
State Farm Insurance Company
Travelers Insurance Company
Universal Property and Casualty
USAA Property and Casualty

The department also has staff and resources at more than twenty FEMA disaster recovery sites statewide. For a full list of sites, consumers should log on to www.fldfs.com.

Gallagher reminded Floridians that the state's hurricane hotline remains available at 1-800-22-STORM, where consumer specialists have helped more than 30,000 individuals and families since Hurricane Charley made landfall last month. Informational flyers are also being distributed to storm victims, copies of which are also available on the above website.