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***consumer Alert***gallagher to Tour Area Impacted in Thursday Night’s Storm

8/8/2003


TALLAHASSEE - Tom Gallagher, Florida's Chief Financial Officer, will be in Palm Beach County this afternoon to get a better idea of the damage caused by Thursday evening's tornados and storm. He will tour the area from Riviera Beach through Palm Beach Gardens to assess what is needed to best aid victims of the storm.

"Taking immediate action after a natural disaster to mitigate damage and to report property loss to your insurance agent and company is critical," Gallagher said.

Residents can get help in contacting their insurance companies and in filing claims from consumer service specialists with the Florida Department of Financial Services. Residents who experienced losses and need assistance should call the department's Insurance Consumer Helpline at 1-800-342-2762 or the West Palm Beach Service office at 561-640-6700.

Gallagher recommends that property owners take the following actions after a disaster such as this tornado:


· Make emergency repairs to protect from further damage, and document the damage and repairs in writing, receipts and photos.

· Immediately report property damage to your insurance agent and company.

· Maintain copies of your household inventory and other documentation, including photos. This will assist the adjuster in assessing the value of the destroyed property.

· Take precautions if the damage requires you to leave your home. Let your agent or insurance company know your temporary forwarding address and phone number.

· Beware of fly-by-night repair businesses. Hire licensed and reputable service people.


DISASTER CLAIM PHONE NUMBERS- Updated August 2003


INSURANCE COMPANY NAME CLAIMS PHONE NUMBER
1. State Farm Florida Ins. Co. 800-SF-CLAIM (800-732-5246)
2. Allstate Floridian Ins. Co. 800-255-7828 (for current storm)
3. Nationwide Ins. Co. of Fla. 800-421-3535
4. United Services Automobile Assn. 800-531-8222 (all USAA Cos)
5. Clarendon National Ins. Co. (& Inspire Solutions) 800-448-5741 (for current storm)
6. First Floridian Auto & Home Ins. Co. 800-252-4633
7. Citizens Property Insurance Corporation 866-411-2742
8. Clarendon Select Ins. Co. (call Tower Hill 800-509-1592)
9. Southern Family Ins. Co. 800-673-4952
10. Hartford Ins. Co. of the Midwest 800-637-5410 or 800-243-5860
11. Liberty Mutual Fire Ins. Co. 800-713-7379
12. Florida Select Ins. Co. 888-700-0101
13. USAA Casualty Ins. Co. 800-531-8222
14. American Strategic Ins. Corp. 866-274-5677
15. Prudential Prop. & Cas. Ins. Co. 800-437-3535
16. Florida Family Ins. Co. 888-486-4663
17. Vanguard Fire & Cas. Co. 888-343-5585
18. American Superior Ins. Co. 888-472-0211 (claims) 954-577-2202 (direct #)
19. Regency Ins. Co. 800-216-3711
20. UNIVERSAL PROP. & CAS. INS. CO. 800-425-9113

AUTO INSURANCE COMPANY NAME CLAIMS PHONE NUMBER
1. Progressive Express 800-776-4737 -(800-PROGRESSIVE)
2. GEICO 888-496-2464
3. Omega 800-216-3711
4. Direct General Ins. Co. 800-854-2426
5. Metropolitan Ins. Co. 800-854-6011 (ext. 2850)
6. Federal (Chubb Grp) 800-252-4670
7. Lincoln General Ins. Co. HO – 800-876-3350 AUTO – 800-817-9744
8. United Prop. & Cas. Ins. Co. 800-861-4370 (press 3)
9. Safeway Ins. Co. 888-723-3055 (ext. 16)
10. Service Ins. Co. 800-780-8423
11. American Southern Home 800-543-2644 (press 2, press 1, & press 2 again for new claims)
12. Liberty American Ins. Co. (Philadelphia Indemnity Co.) 800-299-8911 (press 4, press 4 again for claims)