Consumer eViews

         Volume 5, Number 4, January 25, 2008

This Tuesday, Floridians will cast two votes that will have a great impact on our future.

You will be asked to vote for your preference among presidential candidates in both parties.

You will also vote on Amendment 1 and whether to increase the homestead exemption and allow homeowners to transfer their tax benefits to a new residence. It is estimated that the increased homestead exemption will save homeowners an average of $240 annually.

The amendment also would create a new $25,000 exemption for some business properties and would cap assessment increases for non-homesteaded properties at 10 percent annually.

Please be an informed voter and exercise your right to vote on Tuesday.

Anti-fraud operation targets 84 suspects from Pensacola to Miami

Florida Chief Financial Officer Alex Sink today announced 62 Floridians have been arrested in a statewide, three-day operation that began Tuesday, targeting 84 individuals for various insurance fraud charges. The arrests, which range from Pensacola to Miami, involve alleged fraud schemes uncovered during months-long investigations with millions of dollars in potential losses.

Arrests on Tuesday included a Clearwater couple accused of title insurance fraud estimated at more than $7 million.

“Insurance fraud causes real financial pain and hurts Florida’s families, businesses and communities,” said CFO Sink, who oversees the Department of Financial Services. “Criminals need to know that we will not tolerate insurance fraud of any kind and we will aggressively pursue those who commit fraud on innocent Floridians.”

The charges stem from investigations by the Department of Financial Services’ Division of Insurance Fraud (DIF), a sworn statewide law enforcement agency responsible for the investigation of insurance fraud. The DIF made more than 800 insurance fraud-related arrests in the last fiscal year.

Arrests occurred in numerous cities including Tallahassee, Pensacola, Jacksonville, Ocala, Orlando, St. Petersburg, Tampa, West Palm Beach, Fort Myers, Plantation and Miami. Charges are varied and include workers’ compensation fraud, title fraud, staging automobile accidents and grand theft. The operation was organized through DIF’s regional offices, with charges being prosecuted by state attorney offices in the various jurisdictions. Potential sentences could range from five years to 30 years in prison per count.

Insurance fraud in Florida has been estimated to cost Florida families as much as $1,400 a year. The DIF investigates various forms of fraud in insurance, including health, life, auto, property and workers' compensation insurance. Depending on the estimated loss amount, the department will pay up to $25,000 for information directly leading to an arrest and conviction. Anyone with information about suspected insurance fraud is asked to call the department's Fraud Fighters Hotline at 1-800-378-0445 or log on to Complaints can be tracked online.


On Tuesday, January 22, Florida Chief Financial Officer Alex Sink joined Attorney General Bill McCollum in announcing a lawsuit, legislation and a task forced aimed at protecting Floridians from mortgage-related fraud. The Foreclosure Rescue Fraud Prevention Act, sponsored by Senator Mike Fasano and Representative Clay Ford, will help to strengthen existing consumer protections by ensuring homeowners are properly informed about their rights when they are signing a contract with a foreclosure rescue entity.

See press release below:

~ Attorney General, state leaders seek to protect homeowners from
deceptive practices

TALLAHASSEE, FL – Attorney General Bill McCollum today announced a multi-pronged initiative to combat mortgage-related fraud, specifically fraud involving “rescue foreclosure” scams. As part of the litigation and legislation-based initiative, the Attorney General today filed a lawsuit asserting South Florida-based National Foreclosure Management and multiple affiliates defrauded at least 80 homeowners out of approximately $1.7 million in home equity. These allegations were investigated by a new task force developed by Attorney General McCollum to target mortgage-related fraud, an effort bolstered by proposed legislation to strengthen provisions against mortgage rescue scams. The legislation, sponsored by Senator Mike Fasano and Representative Clay Ford, was unveiled this afternoon.

“The Attorney General’s Office is taking action against unscrupulous individuals who attempt to take advantage of our citizens when they are desperate to protect their homes,” said Attorney General McCollum. “We are tackling this growing problem from several directions to help keep families in the homes they’ve worked so hard to achieve.”

Beginning in October 2004, National Foreclosure Management – which now does business as American Home Rescue, Inc. – selected homeowners who had substantial equity in their homes but were in the process of being foreclosed upon. The company would offer to hold the titles to the homes for a year, refinance the debt, and provide cash and credit repair counseling to the homeowner, all while allowing the homeowner to remain in the house. The company claimed it would deed the property back at the end of the year after the foreclosure had been avoided and the homeowner’s credit was repaired.

Once the company had obtained the title to the house, the Attorney General’s lawsuit alleges the company would strip the equity from the homes by refinancing them at inflated prices and by assessing fraudulent fees and costs, leaving little or nothing for the homeowner to recoup. The home would then be sold outright to an investor or a straw buyer who would lease the home back to the homeowner at a rental rate far exceeding the original mortgage payment, virtually ensuring the homeowner’s eventual eviction. According to the lawsuit, the homeowners would end up with neither the titles to the homes nor the equity that rightfully belonged to them.

The lawsuit, filed with the Office of Financial Regulation, seeks restitution to the affected homeowners, dissolution of the rescue foreclosure companies, and revocation of the mortgage brokers’ licenses revoked. Don Saxon, Commissioner of the Office of Financial Regulation, expressed gratitude to Attorney General Bill McCollum and Chief Financial Officer Alex Sink for their continued support and commitment to protect consumers.

“Mortgage fraud is a destructive crime that can destroy a family’s future in an instant, and we need stronger laws to protect Florida’s consumers,” said Chief Financial Officer Sink, who oversees the Department of Financial Services and who heralded today’s actions as essential to the fight against mortgage-related fraud. “It is downright disgraceful that some would use trickery to steal the dream of homeownership from a struggling Floridian.”

The lawsuit is the first filed by the Attorney General’s Mortgage Fraud Task Force, created to investigate these various schemes and, where appropriate, seek solutions to protect consumers. The task force has been in operation since September and is comprised of 25 lawyers and investigators in the Attorney General’s Office, stationed in locations throughout the state.

In addition to filing the lawsuit, the Attorney General today announced the filing of the “Foreclosure Rescue Fraud Prevention Act,”
sponsored by Senator Mike Fasano (R—New Port Richey) and Representative Clay Ford (R—Gulf Breeze). The proposed legislation will ensure that, among other things, homeowners are properly informed about their rights when they are signing a contract with a foreclosure rescue entity.

“When people are on the brink of losing their homes, they are desperate for any assistance available and all too often they trust a wolf in sheep’s clothing,” said Senator Fasano. “We must strive to protect Florida’s homeowners from such a dangerous situation.”

“This legislation is designed to protect homeowners from individuals who attempt to prey upon them in their time of distress,” said Representative Ford. “We must make every effort to shelter our citizens from this blatant form of deception.”

The proposed legislation offers the following key provisions:

A five-day right of cancellation period that allows the consumer to
cancel the agreement with the foreclosure rescuer;

Requirements that foreclosure rescuers include in the contract clear
and conspicuous notice to homeowners of this right of cancellation as well as a recommendation that the homeowner contact the lender or mortgage servicer prior to the signing of the agreement and a provision that states the consultant is prohibited from accepting any form of payment until all services are completed;

Definitions of such terms as “Equity Purchaser,” “Foreclosure
Consultant,” “Foreclosure-related Services,” and “Foreclosure Rescue Transaction”; and

That all violations of this act are defined as an unfair and
deceptive trade practices and are subject to the penalties included in Part II of Chapter 501, Florida Statutes.

Today’s legislation is filed under Senate Bill 992 and House Bill 643.

Parties named in today’s lawsuit are National Foreclosure Management, Inc; American Home Rescue, Inc.; National Property Holding Group, LLC; The Mortgage Practice, Inc.; Southeast Capital Mortgage Company; Barrister Title Services, Inc.; GMC Land Services of Florida, Inc., doing business as Richmond Abstract, Inc.; Bernard Williams; Wyman F. Roberts; Lakeisha Marion; Anna Silva; Albert Nae; Linda Rubinchik; Rhona Oliver; Tracy Needleman; Gina Rock; John Sarlo, Dianna Brown-Flournoy; and Reina Roman.

A copy of the lawsuit against National Foreclosure Management is online at:$file/NationalForeclosureManagementComplaint.pdf.


Florida Chief Financial Officer Alex Sink will be the keynote speaker this evening at the Florida Education Association (FEA) 2008 Central Florida Leadership Conference, to be held at the Hilton Orlando/Altamonte Springs. CFO Sink will speak about her role as Florida’s CFO and the role of teachers in securing a strong economic future for Florida.

From the FEA Web site at We are teachers and education staff professionals, working together to maintain the right to a free, quality public education system for all students to learn and succeed. We are working to advance professional growth, development and the status of all the employees who serve the students in Florida's public schools.  


Florida Chief Financial Officer Alex Sink was the keynote speaker today at the Economic Development Corporation (EDC) of Sarasota County’s annual “Economic Outlook” luncheon, held at Michael’s On East in Sarasota. CFO Sink spoke about her role as Florida’s CFO as well as highlighted the challenges and opportunities in Florida’s economic future.

From the EDC Web site at  The EDC of Sarasota County is the private, not-for-profit corporation leading the community’s economic development strategy to add high-wage jobs and diversify the local economy. The EDC provides business assistance to companies in Sarasota County and helps forge solutions to community challenges that affect quality of life. The EDC works in partnership with chambers of commerce, local governments and other organizations throughout the county and the region.


The Task Force on Citizens Property Insurance Claims Handling and Resolution will hold a public meeting on Friday, February 1, 2008, at 8301 Cypress Plaza Drive, Suite 108, Jacksonville, Florida, from 12:00 noon to 4:00 p.m. The agenda is posted on the Web site at

The meeting will be held in Jacksonville and  interested parties may want to listen to the meeting via conference call at dial-in number (888) 808-6959, Conference Code: 4132880. If you wish to attend the meeting via conference call, please place your phone on mute and please be aware that if you place your phone on “hold” all participants will hear your “hold” music. Callers will not be able to participate in the meeting, however, if there is a specific issue that you would like to bring to the Task Force’s attention, please email your concern to Vicki Twogood by Monday, January 28, 2008. If time permits, submissions will be read during the Public Testimony period or at the next Task Force meeting that is tentatively scheduled for Tuesday, February 26, 2008, in Tallahassee. The February 1 meeting will be video recorded and posted on the website.


Call for increased focus on affordable healthcare for Florida’s children

In an ongoing effort to increase awareness about Florida KidCare, the state’s affordable healthcare program for Florida’s children, Florida Chief Financial Officer Alex Sink joined State Representative Bill Galvano (R-Bradenton) last week for a tour of the Manatee County Rural Health Services (MCRHS) facility in Bradenton. The MCRHS center mainly treats patients who are uninsured or participants in the KidCare program.  During the tour, CFO Sink and Rep. Galvano visited the health center’s dental facility, pharmacy, and tele-pharmacy. 

In addition to overseeing the Department of Financial Services, CFO Sink serves as the chair of the Florida Healthy Kids Corporation.  During the past year, CFO Sink worked closely with Rep. Galvano and other Healthy Kids advocates to develop recommendations to streamline the program and make it easier for eligible working families to enroll their children.

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