Volume 4 Number 26
June 29, 2007

TASK FORCE ON CITIZENS PROPERTY INSURANCE CLAIMS HANDLING AND RESOLUTION ISSUES FIRST REPORT

In an ongoing effort to improve Citizens’ policyholder and applicant services, Florida Chief Financial Officer Alex Sink convened the fifth meeting of the legislatively-created Task Force on Citizens Property Insurance Claims Handling and Resolution this past Thursday in Tallahassee.

The task force is directed to develop recommendations for Citizens to complete claims remaining from the 2004 and 2005 hurricane seasons and completed their first report at this meeting. The report has been sent to the Governor, Chief Financial Officer, President of the Senate and Speaker of the House.

The First Report is available on the Web site dedicated to the task force, its duties, appointments, and upcoming meetings. Floridians who would like to learn more about the task force may visit the Web site at http://www.taskforceoncitizensclaimshandling.org.


The Citizens task force was created by House Bill 1A during the 2007 special session of the Florida Legislature. The task force is composed of: Chairman and Florida’s Insurance Consumer Advocate Bob Milligan; Vice Chairman and Senator Mike Fasano; Representative Julio Robaina; Michael B. Twomey Sr., Attorney; Mike Lancashire, VP, The Main Street America Group; Heather Carruthers, Fair Insurance Rates in Monroe County; and Tim Loftin, VP of Claims at Citizens Property Insurance Corporation.

The Task Force will continue to meet and review Citizens’ action plans and processes to ensure that Citizens’ policyholders receive the highest possible level of service, develop legislation on pertinent issues, monitor the implementation of the Office of Internal Audit and provide interim reports through July 1, 2008.