Volume 4 Number 22
June 1, 2007


In an ongoing effort to improve Citizens’ policyholder and applicant services, Florida Chief Financial Officer Alex Sink is convening the fourth meeting of the legislatively-created Task Force on Citizens Property Insurance Claims Handling and Resolution. The task force will meet twice on Tuesday, June 19, 2007, from 2 – 4 p.m. and 6 – 8 p.m. at Nova Southeastern University, in the Rose and Alfred Miniaci Performing Arts Center.

Consumers who have homeowner policies with Citizens or who have open claims from the 2004/2005 hurricane seasons are encouraged to attend the public hearings and provide public testimony. The Department of Financial Services will also have consumer assistance on site to help Floridians with questions regarding Citizens claims and policies.

The Citizens task force was created by House Bill 1A during the 2007 special session of the Florida Legislature. The task force is composed of: Chairman and Florida’s Insurance Consumer Advocate Bob Milligan; Vice Chairman and Senator Mike Fasano; Representative Julio Robaina; Michael B. Twomey Sr., Attorney; Mike Lancashire, VP, The Main Street America Group; Heather Carruthers, Fair Insurance Rates in Monroe County; and Tim Loftin, VP of Claims at Citizens Property Insurance Corporation.

The task force is directed to develop recommendations for Citizens to complete claims remaining from the 2004 and 2005 hurricane seasons. The report is due to the Governor, Chief Financial Officer, President of the Senate and Speaker of the House by July 1, 2007. The task force is additionally charged with evaluating Citizens’ procedures on claims handling, claims resolution and customer service, with a final report and recommendations due July 1, 2008.

The fourth meeting of the Task Force on Citizens Property Insurance Claims Handling and Resolution will be as follows:

DATE:         Tuesday, June 19, 2007
TIME:          2 p.m. – 4 p.m. and 6 p.m. – 8 p.m.
LOCATION: Nova Southeastern University
                  Rose and Alfred Miniaci Performing Arts Center
                  3100 Ray Ferrero Jr. Blvd.
                  Ft. Lauderdale, FL 33314

CFO Sink has also created a Web site dedicated to the task force, its duties, appointments, and upcoming meetings. Floridians who would like to learn more about the task force are encouraged to visit the Web site at http://www.taskforceoncitizensclaimshandling.org.