Volume 4 Number 23
June 8, 2007

TASK FORCE ON CITIZENS PROPERTY INSURANCE CLAIMS HANDLING AND RESOLUTION TO MEET IN PENSACOLA WEDNESDAY

In an ongoing effort to improve Citizens’ policyholder and applicant services, Florida Chief Financial Officer Alex Sink is convening the third meeting of the legislatively-created Task Force on Citizens Property Insurance Claims Handling and Resolution. The meeting will be Wednesday, June 13, 2007, from 2 p.m. – 8 p.m. with a break from 4-6 p.m. at the Pensacola Junior College in Pensacola.

The public is encouraged to attend and will be able to offer personal testimony from 2:30 – 4 p.m. as well as from 6:15 – 7:45 p.m. The Department of Financial Services will also have consumer assistance on site to help Floridians with questions regarding Citizens claims and policies.

The Citizens task force was created by House Bill 1A during the 2007 special session of the Florida Legislature. The task force is composed of four full members, with one appointment each by the Governor, Chief Financial Officer, President of the Senate and Speaker of the House. In addition there are three ex-officio voting members: the Insurance Commissioner, Insurance Consumer Advocate and Executive Director of Citizens Property Insurance Corporation or their designees.

Specifically, the committee is directed to develop recommendations for Citizens to complete claims remaining from the 2004 and 2005 hurricane seasons. This committee report is due to the Governor, Chief Financial Officer, President of the Senate and Speaker of the House by July 1, 2007. The task force is additionally charged with evaluating Citizens’ procedures on claims handling, claims resolution and customer service, with a final report and recommendations due July 1, 2008.

The third meeting of the Task Force on Citizens Property Insurance Claims Handling and Resolution will be as follows:

DATE:         Wednesday, June 13, 2007
TIME:          2 p.m. – 8 p.m. with a break from 4-6 p.m.
LOCATION: Pensacola Junior College
                  Hagler Auditorium, Building 2, Room 252
                  1000 College Blvd
                  Pensacola, Fl 32504

CFO Sink has also created a Web site dedicated to the task force, its duties, appointments, and upcoming meetings. Floridians who would like to learn more about the task force are encouraged to visit the Web site at http://www.taskforceoncitizensclaimshandling.org.

MEETING AGENDA
June 13, 2007
2:00 p.m. – 8:00 p.m.
Pensacola Junior College
Hagler Auditorium, Building 2, Room 252
1000 College Blvd., Pensacola, Fl 32504
Conference Call Number: (888) 897-3605
 
2:00 – 2:20pm
Welcome
Chairman Bob Milligan
Insurance Consumer Advocate
Charge of the Task Force
Approval of the Minutes – June 4, 2007 meeting
 
2:20 – 2:30pm
Consumer Issues – Pensacola
Cliff Long
Outreach Coordinator
Department of Financial Services
2:30 – 4:00pm
Public Testimony
 
4:00 – 4:30pm
Task Force Members

Demonstration of Citizen’s On-line Services
and Mobile Emergency Response Vehicle (MERV)
 
6:00 – 6:15pm
Welcome
Chairman Bob Milligan
Insurance Consumer Advocate
Charge of the Task Force
 
6:15 – 7:45pm
Public Testimony
 
7:45 – 8:00pm
Task Force Discussion
Closing Remarks – Chairman

Next Public Hearing: June 19, 2007 – Nova University
Rose and Alfred Miniaci Performing Arts Center
3100 Ray Ferrero Jr. Blvd.
Ft. Lauderdale, Fl 33314