Volume 4 Number 22
June 1, 2007

TASK FORCE ON CITIZENS PROPERTY INSURANCE CLAIMS HANDLING AND RESOLUTION TO MEET IN TALLAHASSEE MONDAY

In an ongoing effort to improve Citizens’ policyholder and applicant services, Florida Chief Financial Officer Alex Sink is convening the second meeting of the legislatively-created Task Force on Citizens Property Insurance Claims Handling and Resolution. The meeting will be Monday, June 4, 2007, from 9:00 a.m.– 4:30 p.m. at the Senate Office Building Room 401 in Tallahassee.

The public is encouraged to attend and the Department of Financial Services will have consumer assistance on site to help Floridians with questions regarding Citizens claims and policies.

The Citizens task force was created by House Bill 1A during the 2007 special session of the Florida Legislature. The task force is composed of four full members, with one appointment each by the Governor, Chief Financial Officer, President of the Senate and Speaker of the House. In addition there are three ex-officio voting members: the Insurance Commissioner, Insurance Consumer Advocate and Executive Director of Citizens Property Insurance Corporation or their designees.

Specifically, the committee is directed to develop recommendations for Citizens to complete claims remaining from the 2004 and 2005 hurricane seasons. This committee report is due to the Governor, Chief Financial Officer, President of the Senate and Speaker of the House by July 1, 2007. The task force is additionally charged with evaluating Citizens’ procedures on claims handling, claims resolution and customer service, with a final report and recommendations due July 1, 2008.

The second meeting of the Task Force on Citizens Property Insurance Claims Handling and Resolution will be as follows:

DATE: Monday, June 4, 2007
TIME: 9:00 a.m. – 4:30 p.m.
LOCATION: Senate Office Building
                  404 South Monroe Street, Room 401
                  Tallahassee, FL 32399

CFO Sink has also created a website dedicated to the task force, its duties, appointments, and upcoming meetings. Floridians who would like to learn more about the task force are encouraged to visit the website at http://www.taskforceoncitizensclaimshandling.org.