Volume 1 Number 32
August 9, 2004










TEXT VERSION



SECOND AGENT WITH BECK INSURANCE AGENCY SUSPENDED FOR AIDING AND ABETTING UNLICENSED INSURANCE SALES AND “SLIDING”

In another case involving the John Beck Insurance agency in Jacksonville, the Florida Department of Financial Services has suspended the insurance license of Anna Mack, for aiding and abetting an unlicensed person in the sale of insurance and for selling an insurance customer a non-insurance product without the customer’s informed consent, known as "sliding."

“Insurance agents who sell coverage without a license or sell coverage from an unlicensed insurance company jeopardize their customers’ insurance,” said Chief Financial Officer Tom Gallagher, who oversees the department.  “We will hold these agents accountable for their actions, to protect Florida’s consumers.”

Investigators obtained evidence that Mack, 34, 8726 Atlantic Blvd., allowed an unlicensed employee of the insurance agency to transact insurance business with a customer.  The investigation also revealed that a customer was tricked into unknowingly purchasing a product besides the insurance policy, in this case a “towing and rental contract,” at an additional charge.  This offense, known as “sliding,” is considered an unfair and deceptive business practice.  Mack was also found to have sold products outside the scope of her license authority.

Based on this investigation, the department filed an administrative complaint, and administrative hearings were held in February and March of 2004.  Following the proceedings, the department suspended the insurance license of Mack for one year, followed by a two-year probation.

For more than three years, the department has conducted a statewide public education campaign urging Floridians to verify that they are dealing with a licensed insurance agent and company.  Consumers can call the department’s toll-free consumer helpline at 1-800-342-2762 to “Verify Before You Buy.”

Pensacola from the bay is our skyline for August.