Jeff Atwater | CFO

Frequently Asked Questions

Select any question below to view the corresponding answer. Navigate down the page to view additional sections and questions.

What is Florida PALM?

The Florida Planning, Accounting, and Ledger Management (PALM) Project is replacing the State of Florida’s current accounting and cash management systems with an integrated, enterprise financial management solution that will allow the State to organize, define, and standardize its financial management processes. See the Florida PALM Overview flyer for a quick overview of the Project.

What is a financial management solution?

A system that allows the State to organize, define, and standardize its financial management business processes and that complies with Sections 215.90-215.96, Florida Statutes.

What is the history of the Florida PALM Project?

In 2014, the Florida PALM Project was created with the goal of modernizing the state’s financial management processes and system. The Department of Financial Services established the Florida PALM Project Team. In July 2018, a contract was executed to design, build, and implement the Florida PALM Solution. See the Our Story page for more information about the history of Florida PALM.

Why do we need to replace the Florida Accounting Information Resource (FLAIR) and the Cash Management System (CMS)?

Florida’s current accounting system, FLAIR, was cutting edge when it was developed in the 1970s and has continued to provide its original functionality throughout the past 30 years with the assistance of multiple modifications, updates, patches, and the connection to additional systems, including CMS. Since the FLAIR and CMS implementation, the State’s operating budget has grown from hundreds of millions to tens of billions of dollars, and the record keeping and reporting requirements imposed by both State and federal entities have grown significantly. As a result, FLAIR and CMS can no longer meet the State’s needs. Because these systems operate on outdated architecture that is no longer supported, it was determined that the best possible option was to replace both systems with a state of the art financial management system.

What is the Project’s objective?

The Project’s objective is described in the Project vision and goals. The Project vision is to:

Implement a statewide financial management system that enforces standardization, acts as a scalable foundation to evolve as business needs change, and positions Florida for future innovation as it considers a true enterprise-wide solution.

Four solution goals have been identified to support the Project Vision:

  1. Reduce the State’s risk exposure by harnessing modern financial management technology built on the premises of scalability, flexibility, and maintainability;
  2. Improve State and agency-specific decision-making by capturing a consistent and expandable set of data;
  3. Improve the State’s financial management capabilities to enable more accurate oversight of budget and cash demands today and in the future; and
  4. Improve productivity, reduce operational complexity and increase internal controls by enabling standardization and automation of business processes within and between DFS and agencies.
Will the Florida PALM financial management solution provide the same level of reporting provided by Florida Accounting Information Resource and Cash Management System?

The Florida PALM Solution will provide the functions to support the state’s accounting and cash management in accordance to the approved standardized business processes.

What software will the State be using to implement Florida PALM?

The State has procured Oracle® PeopleSoft’s financial management software and Oracle Cloud-based infrastructure services.

What is the Project timeline?

The Florida PALM Project is planned to be a multi-phase project across nine years. The first release of functionality is scheduled for July 2021. The full timeline is located on the Project Timeline page.

How is the Project organized?

The Florida PALM Project is managed by the Department of Financial Services with governance established through an Executive Steering Committee. For details regarding Project Team structure, please see the Project Organization page.

Will there be changes to the Chart of Accounts?

There will be several changes to the Chart of Accounts structure (number of fields and lengths of fields) and values (numbering). The Florida PALM Team is working closely with organizations and other stakeholders on the design of the new Chart of Accounts, with the final design planned for late 2019.

What are Business Requirements and how will they be used?

Business Requirements are specific items that describe the required functional and technical capabilities of Florida PALM. They specify what the solution must do, not how it should do it.

How will organizations transition to Florida PALM? Updated

All organizations will transition to Florida PALM in all waves which are based on financial management functionality (CMS, Central FLAIR, Payroll, Departmental FLAIR). View the Project Timeline for details on the implementation schedule.

Which organizations will transition in each wave? New

All organizations will transition to Florida PALM in every wave. View the Project Timeline for details on the implementation schedule.

How will organizations be involved in the Florida PALM implementation process and what may be expected of them?

Organizations have and will continue to be important partners in the design, build, test, and implementation activities of Florida PALM. Organizations will be asked to complete various activities as they prepare to transition their people, processes, and technology to Florida PALM.

How do organizations know what is happening on the Florida PALM Project?

The Florida PALM Team will use the Florida PALM website as a primary source to share information. In addition, organizations are encouraged to share information through their established Florida PALM Change Champion Network. Questions may be submitted to at any time.

Will the Florida PALM Project financial management solution interface with existing organization business systems?

The Florida PALM Team and organizations will collaborate to define the interface needs for the financial management system. The Florida PALM solution will be developed to support the identified points of data exchanges with organization business systems.

Will the Florida PALM Project Team provide training on the new system?

A variety of training options will be available to functional and technical staff who will use Florida PALM.

Will terminology used in current systems be kept in Florida PALM?

The Florida PALM solution is a modern, commercially available financial management software application. Some new terminology will be introduced and explained as part of communications and training.

Will Florida PALM procure any additional services?

During an organization’s transition to the Florida PALM Solution, there may be opportunities for vendors to provide support services. Vendors will need to work directly with organizations to determine organization-specific needs.

How will confidential material be handled in Florida PALM? What if there is a federal restriction on certain information?

Florida PALM will comply with applicable federal, state, and other regulations and rules. If you are aware of a Law or Rule that the Florida PALM Project has not accounted for, please contact the Team at

What reporting capabilities does Florida PALM offer?

Florida PALM will offer various types of reporting such as online lookups, queries, customizable reports, personal dashboards, and other methods.

How many digits will the invoice number be in Florida PALM?

Accounts Payable invoice numbers are 30 characters in length. These are the numbers that are captured from supplier invoices. Billing invoice numbers are slightly shorter at 22 characters in length. Billing invoice numbers are for those invoices the State generates and sends to its customers (state or external).

How is funding obtained for this Project?

Funding is appropriated each year and can be found in the General Appropriations Act released by the Legislature. Links to specific appropriations can be found on the Project’s Proviso page.