Frequently Asked Questions
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The Florida Planning, Accounting, and Ledger Management (PALM) Project is replacing the State of Florida’s current accounting and cash management systems with an integrated, enterprise financial management solution that will allow the State to organize, define, and standardize its financial management processes. See the Florida PALM Overview flyer for a quick overview of the Project.
A system that allows the State to organize, define, and standardize its financial management business processes and that complies with 215.90-215.96 F.S.
In 2014, the Florida PALM Project was created with the goal of modernizing the state’s financial management processes and system. The Department of Financial Services established the Florida PALM Project Team. In July 2018, a contract was executed to design, build, and implement the Florida PALM solution. See the Our Story page for more information about the history of Florida PALM.
Florida’s current accounting system, FLAIR, was cutting edge when it was developed in the 1970s and has continued to provide its original functionality over the past 30 years with the assistance of multiple modifications, updates, patches, and the connection to additional systems, including CMS. Since the FLAIR and CMS implementation, the State’s operating budget has grown from hundreds of millions to tens of billions of dollars, and the record keeping and reporting requirements imposed by both State and federal entities have grown significantly. As a result, FLAIR and CMS can no longer meet the State’s needs. Because these systems operate on outdated architecture that is no longer supported, it was determined that the best possible option was to replace both systems with a state of the art financial management system.
The Project’s objective is described in the Project vision and goals. The Project vision is to:
Implement a statewide financial management system that enforces standardization, acts as a scalable foundation to evolve as business needs change, and positions Florida for future innovation as it considers a true enterprise-wide solution.
Four solution goals have been identified to support the Project Vision:
- Reduce the State’s risk exposure by harnessing modern financial management technology built on the premises of scalability, flexibility, and maintainability;
- Improve State and agency-specific decision-making by capturing a consistent and expandable set of data;
- Improve the State’s financial management capabilities to enable more accurate oversight of budget and cash demands today and in the future; and
- Improve productivity, reduce operational complexity and increase internal controls by enabling standardization and automation of business processes within and between DFS and agencies.
The Florida PALM solution will provide the functions to support the state’s accounting and cash management in accordance to the approved standardized business processes.
The State has procured Oracle PeopleSoft’s financial management software and Oracle Cloud-based infrastructure services.
The Florida PALM Project is planned to be a multi-phase project across nine years. The first release of functionality is scheduled for July 2021. The full timeline is located on the Project Timeline page.
The Florida PALM Project is managed by the Department of Financial Services with governance established through an Executive Steering Committee. For details regarding Project Team structure, please see the Project Organization page.
There will be several changes to the Chart of Accounts structure (number of fields and lengths of fields) and values (numbering). The Florida PALM Team is working closely with agencies and other stakeholders on the design of the new Chart of Accounts, with the final design planned for late 2019.
Business Requirements are specific items that describe the required functional and technical capabilities of Florida PALM. They specify what the solution must do, not how it should do it.
Agencies will transition onto the Florida PALM over time. In July 2021, a select group of agencies (referred to as Pilot agencies) will fully transition to the new solution. The Project plans half of the remaining agencies will transition in July 2023; the rest will transition in July 2024. In 2025, the Project plans all agencies will begin using the solution for payroll functionality.
Agencies have and will continue to be important partners in the design, build, test, and implementation activities of Florida PALM. Agencies will be asked to complete various activities as they prepare to transition their people, processes, and technology to Florida PALM.
The Florida PALM Team will use the Florida PALM website as a primary source to share information. In addition, agencies are encouraged to share information through their established Florida PALM Change Champion Network. Questions may be submitted to FloridaPALM@myfloridacfo.com at any time.
The Florida PALM Team and agencies will collaborate to define the interface needs for the financial management system. The Florida PALM solution will be developed to support the identified points of data exchanges with agency business systems.
A variety of training options will be available to functional and technical staff who will use Florida PALM.
The Florida PALM solution is a modern, commercially available financial management software application. Some new terminology will be introduced and explained as part of communications and training.
During agencies transition to the Florida PALM Solution, there may be opportunities for vendors to provide support services. Vendors will need to work directly with agencies to determine agency specific needs.
Florida PALM will comply with applicable federal, state, and other regulations and rules. If you are aware of a Law or Rule that the Florida PALM Project has not accounted for, please contact the Team at FloridaPALM@myfloridacfo.com.
Florida PALM will offer various types of reporting such as online lookups, queries, customizable reports, personal dashboards, and other methods.
Accounts Payable invoice numbers are 30 characters in length. These are the numbers that are captured from supplier invoices. Billing invoice numbers are slightly shorter at 22 characters in length. Billing invoice numbers are for those invoices the State generates and sends to its customers (state or external).
Funding is appropriated each year and can be found in the General Appropriations Act released by the Legislature. Links to specific appropriations can be found on the Project’s Proviso page.