The Florida PALM Project’s Frequently Asked Questions (FAQs) are organized into three sections:
- General – Broad or generic questions about the Project. Examples may include questions concerning the Project’s organization, goals, timeline, and status;
- Agency – Questions concerning the Project that are specific to State agencies. It may include questions associated with agency-related business processes and agency business system integration; and
- Vendors – Questions specific to vendors and procurement.
Select any question below to view the corresponding answer. Navigate down the page to view additional sections and questions.
Section 1: General
The Project’s objective is described in the Project vision and goals. The Project vision is to:
Implement a statewide financial management system that enforces standardization, acts as a scalable foundation to evolve as business needs change, and positions Florida for future innovation as it considers true enterprise-wide solution.
Four solution goals have been identified to support the Project Vision:
- Reduce the State’s risk exposure by harnessing modern financial management technology built on the premises of scalability, flexibility, and maintainability
- Improve State and agency-specific decision-making by capturing a consistent and expandable set of data
- Improve the State’s financial management capabilities to enable more accurate oversight of budget and cash demands today and in the future
- Improve productivity, reduce operational complexity and increase internal controls by enabling standardization and automation of business processes within and between DFS and agencies
The Project is organized into four “Tracks,” each having a specific focus and set of responsibilities related to the Project:
- Business Process Standardization (BPS) – Responsible for developing and executing business process standardization activities and developing functional requirements
- Organizational Change Management (OCM) – Responsible for leading, delivering, and supporting the execution of organizational change management and workforce transition strategies, tools, programs, curriculum, training, and plans
- Project Management Office (PMO) – Responsible for developing and executing project management strategies for all Project phases and managing the Project’s procurement activities
- System and Data Strategy (SDS) – Responsible for providing technical guidance to the project; developing and executing technical strategies; and developing technical requirements for the financial management solution
Project organizational charts can be found on the Project’s website.
Florida’s current accounting system, Florida Accounting and Information Resources (FLAIR) was cutting edge when it was developed in the 1970s and has continued to provide its “intended” functionality over the past 30 years with the assistance of multiple modifications, updates, patches and the implementation of additional systems such as the Cash Management System (CMS). Since FLAIR’s and subsequently CMS’ implementation however, the State’s operating budget has grown from hundreds of millions to tens of billions of dollars, and the record keeping and reporting requirements imposed by both State and federal agencies have grown significantly. FLAIR and CMS can no longer meet the State’s needs. Because these systems operate on outdated architecture that is no longer supported, it was determined that the best possible option was to replace both systems with a state of the art financial management enterprise resource planning (ERP) solution (financial management system).
Enterprise resource planning (ERP) is a category of business management software that allows an organization to use a system of integrated applications to manage the business and automate back office functions. The Florida PALM Project is focusing on a financial management ERP.
The Project has identified the following scope for the Florida PALM Project:
- Complete Project Start-Up
- Fulfill the Invitation to Negotiate (ITN) Procurement Life Cycle
- Fulfill Project Operational Readiness to Transition to the Design, Development, and Implementation (DDI) Phase
- Execute the DDI of the financial management solution
The Florida PALM Project is a multi-year, multi-phase project. The initial phase, Pre-Design, Development, and Implementation (Pre-DDI) focuses on Project planning, business process standardization, and procurement of a Software and System Integrator (SSI). This will be followed by one or more Design, Development, and Implementation (DDI) phases. The Project may identify the number and duration for DDI phases during the SSI selection process.
The intention of the Project is to use an Invitation to Negotiate (ITN) for the procurement of a Software and System Integrator (SSI). Specific requirements for procurement are governed by Section 287.057(1)(c), Florida Statute (F.S.), however during the procurement process for the SSI, the Project will complete the following steps:
- Collaborate with State agencies that use the Florida Accounting Information Resource (FLAIR) and/or the Cash Management System (CMS) to develop the Level 2 Business Process Models to be used to help identify Business Requirements and future integration points
- Share proposed Business Requirements with State agencies that use FLAIR and/or CMS and obtain feedback
- Develop the solicitation document which includes Business Requirements and determine the appropriate method for procurement
- Release the solicitation
- Conduct the solicitation
- Award the contract
- Begin working with the SSI to develop the design specifications for the financial management solution and continue collaboration with State agencies that use FLAIR and/or CMS through implementation
Business Process Models are a collection of one or more process flow diagrams and accompanying narratives that describe a future state. The Project Team has collaborated with the 34 State agencies that currently use the Florida Accounting Information Resource (FLAIR) and/or the Cash Management System (CMS) to develop Level 1 flows and Level 2 Business Process Models. While the Level 1 flows provided a general level of detail focused on capturing high level concepts, the Level 2 Business Process Models provided a greater level of detail used to help identify requirements as part of the Invitation to Negotiate (ITN) for the Software and System Integrator (SSI).
Business Requirements are specific items that describe functionality, capabilities, and/or characteristics that the financial management solution proposed by the Software and System Integrator (SSI) applicant must meet to be considered. They are specific to what a system must do, not how it should do it. In this regard, a Business Requirement is not the same as a design specification.
A design specification is a qualitative and/or quantitative characteristic or set of criteria that must be satisfied during the design of the financial management solution. Design specifications may be based on the requirements developed in the Pre-DDI phase and are essential in the development of a functioning financial management system.
The Project has developed a Glossary to assist stakeholders in understanding commonly used acronyms and terminology. This document will be maintained throughout the life of the Project.
Whenever possible, the Florida PALM Project will continue to use general naming conventions to maintain consistent terminology from existing systems.
The Project will minimize changes to the Chart of Accounts and has developed requirements that will support reporting for the following key master data elements for the Chart of Accounts:
- Operating Level Organization
- GAAFR Fund
- State Fund Code
- Fund Identifier
- Budget Entity
- Appropriation Category
- Appropriation Year
- General Ledger Code
- Object Code
- Grant Code
- Project Code
- State Program Code
- Other Cost Accumulator
- Contract number
As a result of the proviso language in in the 2013 General Appropriation Act (GAA) (House Bill 5001), the Department procured services of an independent consulting firm with experience in planning public sector technology projects, to complete a study (FLAIR Study) and to recommend either enhancing or replacing the Florida Accounting Information Resource (FLAIR). For the FLAIR Study, the joint team of Department of Financial Services (DFS) and North Highland is referenced as the FLAIR Study Team. The FLAIR Study also includes an inventory of agency business systems interfacing with FLAIR and an assessment of the feasibility of implementing an Enterprise Resource Planning (ERP) solution for the State of Florida.
Training will be provided to users and support staff for the new financial management solution through various channels. Details will be available after the procurement activities conclude, the Software and System Integrator (SSI) is selected, and an implementation plan has been defined.
The Florida PALM financial management solution is expected to provide better reporting capabilities than what is currently being provided by Florida Accounting Information Resource (FLAIR) and Cash Management System (CMS).
The Florida PALM financial management solution is expected to provide better functionality than what is currently available in Florida Accounting Information Resource (FLAIR) and Cash Management System (CMS).
The 2016 General Appropriation Act (GAA) (House Bill 5001) provides that the Software and System Integrator (SSI) solicitation will be released “no sooner than November 1, 2016.” It is anticipated that the Invitation to Negotiate (ITN) for the SSI will be released in late 2016/early 2017 (calendar year).
The procurement timeline will be released in conjunction with the solicitation.
Florida PALM will replace the payroll functions currently provided by Florida Accounting Information Resource (FLAIR) Payroll subsystems.
The Florida PALM financial management solution will replace functionality currently available in Florida Accounting Information Resource (FLAIR) and Cash Management Systems (CMS). The Florida PALM financial management solution will also focus on maintaining and improving integration with existing Florida Financial Management Information System (FFMIS) applications. There is no intention for the Project to replace functionally currently provided by Legislative Appropriations System/Planning and Budgeting Subsystem (LAS/PBS), MyFloridaMarketPlace (MFMP), and People First.
Funding is appropriated each year and can be found in the General Appropriations Act released by the Legislature. Links to specific appropriations can be found on the Project’s Proviso webpage.
Section 2: Agencies
Agencies have and will continue to be important partners in the identification, selection, and implementation of the financial management solution. Agency involvement and expectations will vary from one Project phase to the next and may depend on an agency’s reliance on, or use of, Florida Accounting Information Resource (FLAIR) and/or Cash Management Systems (CMS).
Agencies will be asked to participate in other activities during the Design, Development, and Implementation (DDI) phases including but not limited to design, testing, training, deployment, and post-implementation activities.
The agency rollout order is not known at this time. The Project will be working with the Software and System Integrator (SSI) and agencies to develop a proposed implementation schedule during Design, Development, and Implementation (DDI).
The Florida PALM Project financial management solution will be capable of integrating with agency business systems at defined integration points. The proposed future integration points and capabilities are documented in the Level 2 Standardized Business Process Models for each Process Area.
Business Requirements have been captured to allow the financial management solution to address multiple levels of information security and confidentiality to ensure compliance with federal, state, and other regulations and rules.
Policy issues are topics identified during the business process standardization activities that may require the development of authoritative guidance. The Florida PALM Project is tracking potential policy issues as they are identified. The Project is currently working with the Division of Accounting and Auditing (A&A) and the Division of Treasury (Treasury) in the Department of Financial Services (DFS) to develop a plan and procedure for documenting and managing policy issues to resolution.
Section 3: Vendors
The Project will use an Invitation to Negotiate (ITN) to select the Software and System Integrator (SSI). This solicitation method is described in Section 287.057(1)(c), Florida Statute (F.S.). and is used when an agency intends to “determine the best method for achieving a specific goal or solving a particular problem and identifies one or more responsive vendors with which the agency may negotiate in order to receive the best value.”
It is the position of Department of Financial Services (DFS) that a vendor or subcontractor who is selected for certain services will be precluded from bidding on additional services. The Florida PALM Project Procurement Relationship Figure shows the relationship between completed and anticipated Florida PALM procurements.
The Department of Financial Services (DFS) will follow State of Florida procurement laws and rules when issuing procurements related to the Florida PALM Project. Any procurements pursuant to State term contract will use the Request for Quotes (RFQ) process as specified in each State contract. This would require services from awarded State contract vendors. However, DFS is planning a formal Invitation to Negotiate(ITN) for the Software and System Integrator (SSI) and this does not require a vendor to be on State term contract. Vendors should consult the Vendor Bid System (VBS) for a list of procurements.