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Insurance Consumer Advocate

Sha'Ron James


Contact Us
Mailing: 200 East Gaines St.
Tallahassee, FL 32399-0308

For Consumer Assistance:
Contact the Division of
Consumer Services within the
Department of Financial Services

Online at
Consumer Services
Toll-free in Florida
1-877-MY-FL-CFO
(1-877-693-5236)
Out of State
(850) 413-3089
Español
(850) 413-3033

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News, Media, Communications Archives

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Communications

 

2015

News Articles

 

2017
DATE TITLE SOURCE
05/09/2017 State gives insurers higher rate hike than they requested Ron Hurtibise - Sun Sentinel
05/08/2017 LATEST: Drivers ask why bill to save $81 per car by ending PIP stalled Charles Elmore - Palm Beach Post
2016
DATE TITLE SOURCE
03/25/2016 Patient protection bill good legislation Editorial - Cape Coral Daily Breeze
03/18/2016 Surprise medical bills: Fla. seen as U.S. model as consumers speak out Charles Elmore - Palm Beach Post
03/12/2016 Florida Insurance Consumer Advocate Champions Passage of Balance Billing Legislation East Lake Blister
03/11/2016 Surprise medical bills ban passes Florida Legislature on last day Charles Elmore - Palm Beach Post
03/04/2016 Citizens Insurance: Records shed new light on water-claims 'crisis' Charles Elmore - Palm Beach Post
03/04/2016 Surprise medical bills: Senate fight holds bill's fate Charles Elmore - Palm Beach Post
02/29/2016 Surprise medical bills: Consumers 'need help' from lawmakers now Charles Elmore - Palm Beach Post
02/26/2016 Balance Billing Crackdown Heading Toward Final Votes Lynn Hatter - WFSU
02/25/2016 Surprise medical bills ban survives tense fight Charles Elmore - Palm Beach Post
02/24/2016 Bid to end 'surprise billing' by health care providers hits home stretch Ron Hurtibise - Sun-Sentinel
02/17/2016 Surprise bills ban heads to FL House floor, advocate 'thrilled' Charles Elmore - Palm Beach Post
02/17/2016 Surprise medical bills: More than emergency care at issue, groups say Charles Elmore - Palm Beach Post
02/12/2016 A new proposed law could mean big changes for surprise hospital bills WFTV 9
01/20/2016 Commission, Senate Committee Push Transparency Forward Carol Gentry - WUSF News
01/19/2016 Advocate welcomes 'great start' for ban on surprise bills, doctors wary Charles Elmore - Palm Beach Post
01/09/2016 Citizens policyholders face multiple 'opt out' notices Leila Miller - Miami Herald
01/08/2016 Balance Billing Proposal Gets Senate Sponsor Carol Gentry - Health News Florida
2015
DATE TITLE SOURCE
12/17/2015 Balance Billing Solution Proposed Carol Gentry - Health News Florida
12/17/2015 Insurance consumer advocate proposes arbitration for billing disputes Christine Sexton - Politico Pro
12/17/2015 Ban 'balance billing' in emergencies, state advocate says Charles Elmore - Palm Beach Post
12/07/2015 Aetna, Humana say merger worth it despite fewer consumer choices Charles Elmore - Palm Beach Post
12/07/2015 Most insurers fail to respond to state advocate's request for water damage data Ron Hurtibise - Sun Sentinel
11/09/2015 State sheds hurricane-insurance customers Susan Jacobson - Orlando Sentinel
10/13/2015 Consumer advocate challenges insurers on water damage claims Ron Hurtibise - Sun Sentinel
10/05/2015 Surprise medical bills? Tell an Oct. 15 state forum. Help fix it Charles Elmore - Palm Beach Post
09/03/2015 Citizens defends proposed rate hike after questions raised News Service of Florida
09/02/2015 Insurance consumer advocate challenging Citizens rate increase request Charles Elmore - Palm Beach Post
09/02/2015 Florida's consumer advocate fights Citizens Property Insurance rate hike Jacksonville Business Journal - News Service of Florida
2014
DATE TITLE SOURCE
08/06/2014 Nine Years after Hurricanes, Insurance Costs Still High Robin Sussingham, WUSF News (Tampa, FL)
06/23/2014 No New Rights in Florida’s Homeowners’ Bill of Rights Michael Adams, Insurance Journal
050/9/2014 Title insurers get big tax break from state lawmakers Charles Elmore, Palm Beach Post
04/11/2014 House Advances 'Homeowner Claims Bill Of Rights' NorthEscambia.com
04/11/2014 Home insurance rights bill advances, but squabbles to follow By Charles Elmore, Palm Beach Post
03/10/2014 Florida lien law bites homeowners in NBRC Construction case By Mark Douglas, WFLA
03/07/2014 Insult to Injury: Tips to protect yourself and challenge a medical expense By Matthew Pleasant, Scripps Media
2013
DATE TITLE SOURCE
10/07/2013 Largest private insurer to pay fine for shady practices By Gray Rohrer, The Current
09/18/2013 Homeowners get answers about property insurance problems By Marci Shatzman , Sun-Sentinel
09/18/2013 Proving it can be done, Florida home insurer asks for 9.3 percent rate cut By Charles Elmore, Palm Beach Post
09/13/2013 Private carriers seek up to 500,000 Citizens customers by year’s end, but homeowners call for better information By Charles Elmore, Palm Beach Post
09/10/2013 Sachs hosts property insurance workshop By Maria Mallory White, Sun Sentinel
09/04/2013 What is Florida Blue really up to? By Tony Fransetta, Guest column, Florida Times-Union
09/03/2013 Free workshops will teach you how to handle insurance claims after a hurricane By Marisa Gottesman, Sun-Sentinel
08/21/2013 Hearing on Citizens rate increase fails to draw crowd By James Rosica, Tampa Tribune
08/09/2013 Citizens made errors on inspections By Charles Elmore, Palm Beach Post
07/26/2013 Opponents urge state to reject Florida Blue plan, say it shows customers overcharged by billions Palm Beach Post
07/25/2013 Florida Blue on Hotseat Today By Charles Elmore and Stacey Singer, 
Palm Beach Post
07/18/2013 Panel meets on property insurance By Lloyd Dunkelberger, 
Sarasota Herald-Tribune
07/18/2013 Insurance companies on consumer panel defend industry practices from critics' censure By Gray Rohrer, Florida Current
07/15/2013 Florida's Insurance Consumer Advocate Looks at Claims Handling By Michael Buck, Best's News Service
07/11/2013 Florida Insurance Advocate Forms Homeowners’ Policy & Claims Bill of Rights Working Group Claims Journal
07/11/2013 Fla. consumer advocate to examine homeowner claims Associated Press
06/26/2013 Higher rates loom for Citizens policyholders Sarasota Herald-Tribune
06/25/2013 FIRM shows and tells By Timothy O'Hara and Mandy Miles, Key West Citizen
06/25/2013 Citizens Insurance weighs rate hike at Miami meeting By Martha Brannigan, Miami Herald
06/10/2013 Problems with Citizens switch? Here's info Michael Mayo, Sun-Sentinel
06/04/2013 Fine of Universal looks more like a slap than a sting Editorial, Palm Beach Post
06/04/2013 Westcott Says Do Your Homework Before Switching By Nick Evans, WFSU State News
05/31/2013 Small Claims And Scammers Causing Insurance Rate Hikes By Matt Horn, WCTV Tallahassee; WJHG News Channel 7, Panama City
05/31/2013 State fines Florida's biggest private insurer $1.26 million By Charles Elmore, Palm Beach Post
05/31/2013 Universal Property & Casualty Insurance Company fined over a million dollars WEAR-TV ABC 3 Pensacola
05/31/2013 State regulators fine property insurer $1.26 million By Zac Anderson, Sarasota Herald-Tribune, Ocala Star-Banner, Gainesville Sun
05/30/2013 Largest private insurer in Florida fined $1.3 million for long list of violations, abuses By Tolu Olorunnipa, Miami Herald, Tampa Bay Times
05/30/2013 Consumer advocate: Rate decisions should include falling reinsurance costs Florida Current
05/21/2013 State officials visit to hear gripes against Citizens, Universal and other insurers By Charles Elmore, Palm Beach Post
05/15/2013 Lawmakers take a bite out of Citizens Insurance By Chris Graham, Daytona Beach News-Journal
05/07/2013 Political Diary: Florida Hurricane Flub By Mary Kissel, Wall Street Journal
05/01/2013 Time Running Out for Lawmakers to Stop Insurance Practice Homeowners and Advocates Call Abusive By Charles Elmore, Palm Beach Post
04/27/2013 Florida Senate Moves Against 'Abusive' Insurance Practice By Charles Elmore, Palm Beach Post
04/21/2013 Editorial: Changes to Citizens Misguided; Legislature Should First Raise Standards for Private Insurers By Herald Tribune
04/18/2013 'Reprehensible' Insurance Practice Sparks Call for Insurance Commissioner, Legislators to Act By Charles Elmore, Palm Beach Post
04/16/2013 Cat Fund Bill Survives Two Special Interest Cat Fights, Headed to House Floor By Sergio Bustos, Marc Caputo, Mary Ellen Klas, Toluse Olorunnipa, Erika Bolstad, Patricia Mazzei, Amy Sherman, Miami Herald
04/15/2013 Bill Hager: This is Our Chance to Right-Size CAT Fund By Bill Hager, Tallahassee.com
04/08/2013 Letters to the Editor: Senate Bill will Increase Property Insurance Rates By Jay Neal, Miami Herald
03/31/2013 Seize a Chance to Shrink the State's Risk By Bill Newton, Tallahassee.com
03/27/2013 Editorial: Help Citizens Property customers, don’t harass them. By Randy Schultz, Palm Beach Post
03/25/2013 Action 9 Investigates Insurance Delays WFTV.com
03/20/2013 Citizens CEO: Give I nsurance Consumers More Choice By Charles Elmore, Palm Beach Post
03/20/2013 Regulators Seek Input on Improving Home-Claims Process By Orlando Sentinel
3/20/2013 Customers Protest Tactics at State's Biggest Private Property Insurer By Charles Elmore, Palm Beach Post
03/19/2013 Florida's Insurance Consumer Advocate Hosts Forums to Improve Homeowners Claim Process By Claims Journal
03/18/2013 Fla. Lawmakers Focus on Pairing Cat Fund By Maria Mallory White, Sun Sentinel
03/18/2013 With Rates Expected to Drop, Cat Fund Reform a No-Brainer By Christian Cámara, R Street Institute
03/16/2013 Just How Poorly are Homeowners Insurance Claims Handled? A Call to Florida Policyholders By Nicole Vinson, Property Insurance Coverage Law Blog
03/15/2013 Ring Seeks to Redirect Hurricane Catastrophe Fund By Jim Turner, News Service of Florida
03/14/2013 Small versus Large Insurer' Fight over Cat Fund Plays Out on Senate Panel By Gray Rohrer, The Florida Current
03/13/2013 Fla. Consumer Advocate Confirms Cat Fund Reform won't Cost Homeowners R Street Institute
03/11/2013 Does Your Insurance Cover Sinkholes in Westchase? By William Mansell, Westchase Patch
03/07/2013 Lawmakers Move Citizens Legislation By Maria Mallory-White, Sun Sentinel
030/6/2013 Does Your Insurance Cover Sinkholes? By William Mansell, Dunedin Patch
03/05/2013 Second Sinkhole Appears. Does Your Insurance Cover Sinkholes? By Schuyler Velasco, The Christian Science Monitor
03/02/2013 Numbers Game for Citizens By Maria Mallory White, Sun Sentinel
02/20/2013 Action 9 Investigates New Tactic Used by Insurance Company to Reject Claims By WFTV Channel 9
02/10/2013 Shrinking Citizens Still Leaves Ratepayers on the Hook; Customers end up Covering Private Insurers that Fail By Charles Elmore, Palm Beach Post
01/27/2013 Editorial: Citizens vs. the Market By Herald Tribune
01/25/2013 Insurance Consumer Advocate Touts Mitigation to Lawmakers By Maria Mallory White, Sun Sentinel
01/23/2013 Big Bill-and maybe Higher Rates-Coming Soon on Citizens Property Insurance By Toluse Olorunnipa, The Miami Herald
01/23/2013 Senate Panel Hears Concerns about State-Backed Citizens Property Insurance Corp. By Brent Kallestad, The Ledger, The Miami Herald
01/23/2013 Senate Panel to Prep Massive Changes to Property Insurance Market By Gray Rohrer, The Florida Current
01/23/2013 Former Florida Surplus Lines Association Leader Indicted By Michael Adams, Insurance Journal
01/18/2013 Rep. Fasano Calls for Resignation of Entire Citizens Board By Gray Rohrer, The Florida Current
01/17/2013 Judge Hears Arguments, but again Dismisses Suit Seeking Block of Fla. PIP Law By Phil Gusman, PropertyCasualty360.com
01/14/2013 New Auto Insurance Laws make Consumers Jump By Daniel Vasquez, Sun Sentinel
01/04/2013 Citizens Insurance Boss Lays Out 2013 Priorities for Oft-Despised Company By Maria Mallory White, Sun Sentinel
01/04/2013 Governor Sees New Companies, Capital as Key to Lower Insurance Rates By Gray Rohrer, The Florida Current
01/02/2013 Firm Introduces Florida Sinkhole Research Tool: Home Buyers can Benefit By Dave Hodges, Tallahassee.com
2012
DATE TITLE SOURCE
12/21/2012 Citizens Insurance Adjusts The Miami Herald
12/17/2012 New Policy Talks Continue between Citizens, Insurance Regulators By Gray Rohrer, The Florida Current
12/17/2012 Citizens Fights New Policy because it Saves Consumers too much By Charles Elmore, Palm Beach Post
12/13/2012 Randy Hansbrough: Florida's New Personal Injury Protection Reform Law a Bad Joke on Consumer TCPalm.com
11/27/2012 Florida Homeowners Improperly Denied Insurance Discounts, Judge Rules The Miami Herald, Tampa Bay Times, Tallahassee Bureau
11/9/2012 State Site Raises Eyebrows on Insurance Rates in Face of Claims Citizens Charges too Little By Charles Elmore, Palm Beach Post
11/4/2012 Astronomical Insurance? This Man Fought Back: Maybe You can, too. By Charles Elmore, Palm Beach Post
11/2/2012 Florida Consumer Advocate Hits Use of Past Credit History to Deny Claims By Michael Adams, Insurance Journal
11/2/2012 Past Credit Problems could Hurt Your Ability to Get Homeowner's Insurance Coverage By Dave Heller, First Coast News
11/2/2012 Dealing with Sandy Damage? Florida Pro Offers Advice By Beth Pinsker Gladstone, Reuters
10/31/2012 Insurers Under Fire Once Again: Watchdog says Universal Cancels Policies Improperly By Doreen Hemlock, Sun Sentinel
10/31/2012 Florida Consumer Advocate Wants State Investigation of Property Insurers By Bill Kaczor, TheLedger.com
10/31/2012 Fla. Consumer Advocate wants State Investigation First Coast News
10/30/2012 New Scheme by Insurance Companies is 'Abusive,' says State Consumer Advocate Tampa Bay Times
10/30/2012 Florida Consumer Advocate calls for Probe of Insurers who Deny Claims Based on Credit History By Charles Elmore, Palm Beach Post
10/30/2012 Consumer Advocate: New Trick from Insurance Companies doesn't treat Consumers Fairly The Miami Herald
10/22/2012 Agents: Inspections of Older Homes could Hurt Market By Paul Owers, Sun Sentinel
10/19/2012 Citizens to Pay up to $400,000 for Reviews of Loan Plan By Zac Anderson, Herald Tribune
10/10/2012 Citizens Property Panel: Hire Firm to Take a Look at Loan Program By Michael Peltier, News Service of Florida
10/8/2012 House Speaker Wants Legislature to Review Citizens Plans By The St. Augustine Record
10/7/2012 Citizens Insurance Need Not Loan By Glenn Marston, The Ledger
10/6/2012 Editorial: Citizens Plan Looks Like $350 Million Boondoggle By Randy Schultz, The Palm Beach Post
10/6/2012 Who Will Stand Up for Florida Consumers? By Tampa Bay Times
10/4/2012 John Thrasher, Bryan Nelson, AIF Back Citizens' Property Depopulation Loan Program By Jim Turner, Sunshine State News
10/3/2012 Insurance: In Sarasota, Some Rates Will Rise Up to 26%; in Manatee, 22% By Zac Anderson, Herald Tribune
10/2/2012 Consumer Advocates Blast Citizens' Rate Increase, Question Plan to Move Customers By Charles Elmore, Palm Beach Post
10/2/2012 Florida OIR Approves Last-Resort Rates; Homeowners Up 10.8% By Chad Hemenway, PropertyCasualty360.com
10/2/2012 Citizens Raises Rates Almost 11 Percent By Toluse Olorunnipa, Miami Herald
10/1/2012 Lawmakers, Consumer Advocate Concerned about Citizens' Speedy $350 Million Loan Program By Tampa Bay Times
10/1/2012 Consumer Advocate Has Concerns Over Citizens Deal By Michael Peltier, News Service of Florida
10/1/2012 Florida Consumer Advocate Calls for More Analysis of Citizens' Property Depopulation By Jim Turner, Sunshine State News
9/26/2012 Commissioner Wants Ratepayer Feedback By KeysNet.com
9/26/2012 Citizens Customers Need More Facts about Private Insurers, Advocates Say By Paul Owers and Donna Gehrke-White, Sun Sentinel
9/22/2012 Former Democratic House Speaker Challenges GOP Incumbent in New Coastal District 89 By Jane Musgrave, Palm Beach Post
9/21/2012 Homeowners and Lawmakers Speak Out about Proposed Citizens Insurance Rate Increases By Hannah Sampson, Miami Herald
9/20/2012 State Regulators Holding Hearing on Citizens Rates By Tbo.com
9/19/2012 6 Surprising Reasons Why Rental Car Insurance is Actually Worth Buying By Christine Giordano, Investinganswers.com
9/18/2012 Frank Artiles: It's Our Money that Citizens is Gambling By Frank Artiles, Tallahassee.com
9/14/2012 Florida Lawmaker Calls for Audit of Citizens Insurance's New $350 Million Loan By Toluse Olorunnipa, Bradenton Herald
9/12/2012 How Florida's Citizens' Surplus Loans to Private Insurers Would Work By Michael Adams, Insurance Journal
9/7/2012 Citizens Property to Consider $300 Million Loan Program By Michael Peltier, News Service of Florida
9/6/2012 Legislators, Advocates Wary of Citizens Incentives for Private Insurers to Take Customers By Charles Elmore, Palm Beach Post
9/6/2012 Citizens to Consider $300 Million Loan Program By Michael Peltier, News Service of Florida
9/3/2012 90,000 Citizens Reports for Property-Insurance Discounts Rejected By Charles Elmore, Palm Beach Post
8/22/2012 PIP Insurance Reform Savings Unlikely to Materialize Quickly By Herald-Tribune
8/22/2012 Fla. No-Fault Insurance Study Ups Expected Savings By StAugustine.com
8/21/2012 Actuarial Report Predicts PIP Bill Slows Increases By WEAR ABC 3 NEWS
8/21/2012 PIP Bill to Lower Future Losses, not Current Premiums By Michael Peltier, The News Service of Florida
8/16/2012 Citizens to Change Controversial Re-Inspection Program By Charles Elmore, Palm Beach Post
8/16/2012 Consumer Advocate Fears for Insurance of Troubled Homes By Gray Rohrer, The Florida Current
8/14/2012 Florida Regulators Question Castle Key Rate Increases By Michael Adams, Insurance Journal
8/13/2012 Sinkhole Insurance Policies Rest on Unsettled Ground By Mike Mosser, Consumer Insurance Guide
8/9/2012 Banking, Insurance Officials Defend Force-Placed Insurance By Dean Anason, Insurance Networking News
8/7/2012 Allstate's Castle Key home insurer seeks 33.9 percent premium By Charles Elmore, Palm Beach Post
8/5/2012 Backlash grows against Citizens Inspections By Charles Elmore, Palm Beach Post
7/31/2012 Florida Insurance Advocate Robin Westcott comes out strong for policyholders By Chip Merlin, Property Insurance Coverage
7/27/2012 Consumer Advocate slams Citizens for revoking insurance discounts By Julie Patel, Sun Sentinel
N/A The Florida Chamber's Bottom Line Florida Chamber of Commerce
6/13/2012 Insurers at Risk Herald Tribune
6/9/2012 Report: Citizens' risk less than private insurers By Zac Anderson, Herald Tribune
5/30/2012 Florida Insurance Advocate: In case you forgot, we're screwed Orlando Sentinel
5/24/2012 Wind Mitigation Inspections Accelerate By Michael Peltier, The News Service of Florida, Westside Gazette
5/22/2012 Wind Mitigation Inspections Accelerate By Michael Peltier, The News Service of Florida, Sunshine State News
5/21/2012 Wind Mitigation Inspections Increase By Michael Peltier, The News Service of Florida, DeSoto Sun Herald
5/21/2012 Citizens step up Wind Mitigation Inspections amid plans for rate hikes By Michael Peltier, The News Service of Florida, Pensacola News Journal
5/11/2012 Wait to see benefits of PIP reforms on car insurance By Jeff Atwater, The Tampa Bay Times
5/9/2012 New PIP will reduce insurance rates By Jeff Atwater, The Miami Herald
5/9/2012 New Insurance Law Should Cut Rates, Reduce Fraud By Jeff Atwater, The Daytona Beach News Journal
5/8/2012 Reforming Reform: Fixing No-Fault Insurance By Susan Ladika, NAIC Newswire
5/8/2012 Mending a Broken System By Jeff Atwater, Special to The Tampa Tribune
5/4/2012 Florida Governor Signs Long-Awaited Auto Insurance Anti-Fraud Bill By Michael Adams, NAIC Newswire
5/4/2012 Florida Gov. Scott Signs 'Milestone' PIP Reform By Chad Hemenway, PropertyCasualty360.com
4/11/2012 Insurers paying out less in Weather Disasters By Chicago Tribune
4/11/2012 As Weather gets Biblical, Insurers go Missing By MSNBC
4/6/2012 Tampa Company looks at End Run around New PIP Law By Brent Kallestad, Associated Press
3/9/2012 PIP Reform Efforts Racing to Session's Finish Line on Separate Tracks By Jim Turner, Sunshine State News
3/9/2012 Gov. Rick Scott presses for strong PIP reform before session ends By Tia Mitchell, Tampa Bay Times
3/8/2012 Scott pushing for lawmakers to pass House PIP bill WSVN-TV
3/8/2012 Fix PIP now The Miami Herald
3/8/2012 Consumers or scammers? By Randy Schultz, The Palm Beach Post
3/5/2012 Citizens' Bill Adds CAT, Passes Senate Budget Committee By Michael Peltier, News Service of Florida
3/3/2012 Citizens changes produce sharp rise in complaints By Paul Owers, Sun Sentinel
1/25/2012 The Politics of Florida PIP: Industry Looks on While Polls Seek Answers By Michael Adams, Insurance Journal
1/25/2012 Florida Subcommittee Passes PIP Repeal Bill By Chad Hemenway, Propertycasualty360.com
1/25/2012 PIP bill passes, warts and all By Carol Gentry, Health News Florida
1/19/2012 Coverage gap:As Citizens Insurance reduces coverage options, advocates worry that there aren't enough private insurers to fill the void By Casey Morell
1/19/2012 PIP fraud is exaggerated By Claude Hanuschak, Diagnostic Professionals Inc.
1/6/2012 Legislative veteran joins Insurance Consumer Advocate's Office By Christine Jordan Sexton, Florida Current
2011
DATE TITLE SOURCE
12/28/2011 Consumer advocate: Insurer-backed reforms should require lower premiums By Julie Patel, Sun-Sentinel
11/16/2011 Scott Wants Change in Florida's No-Fault Insurance Program By Lloyd Dunkelberger, Lakeland Ledger
11/16/2011 PIP reform in Florida looks challenging, even as Scott, Atwater urge its passage By John Kennedy, Palm Beach Post
11/13/2011 Insurance issues resurface By Michael Peltier, Naples News
11/11/2011 Lawmakers to tackle PIP fraud in upcoming session By Tom Flanigan, WFSU State News
11/10/2011 Governor says he'll look to Hillsborough for crackdown on auto insurance fraud By Marissa Lang, St. Petersburg Times
11/3/2011 Cabinet Hears PIP Woes, No Solutions By Michael Peltier, News Service of Florida
11/2/2011 Fraud, Massage Therapy Driving Up No-Fault Coverage By Jim Turner, Sunshine State News
11/2/2011 Atwater wants insurers to divulge more information about claims By Christine Jordan Sexton, Florida Tribune
11/2/2011 Florida leaders demand insurers fork over fraud data By Julie Patel, Sun Sentinel
11/2/2011 Scott, Cabinet get lots of bad insurance news By Steve Bousquet, Miami Herald
11/2/2011 Florida officials blast personal-injury protection auto insurance 'fraud tax' By Aaron Deslatte, Orlando Sentinel
11/2/2011 Gov. Scott, Cabinet hear horror stories on PIP Associated Press
11/2/2011 Citizens or private insurers? By Julie Patel, Sun-Sentinel
10/31/2011 Final PIP report won't be finished in time for Gov. Scott and Cabinet By Christine Jordan Sexton, Florida Tribune
10/27/2011 Insurers float plan to whack attorneys fees and license health care clinics By Christine Jordan Sexton, Florida Tribune
10/26/2011 PIP workgroup to release its report on Tuesday By Christine Jordan Sexton, Florida Tribune
10/10/2011 Auto insurance fraud meetings in South Florida and Tallahassee By Julie Patel, Sun-Sentinel
9/26/2011 PIP's cap set in 1979 is far below 2011 realities, insurance industry says By Christine Jordan Sexton, Florida Tribune
9/26/2011 Are Massage Therapists Gaming the System? By Michael Peltier, West Orlando News
09/23/2011 Florida bar targets 1-800-ASK-GARY service By Michael Sasso, Tampa Tribune
09/16/2011 Florida Set to Tackle PIP Auto Insurance Reform Again By Michael Adams, Claims Journal
09/15/2011 Group urged to take a "rough" look at Florida's no-fault auto insurance law By Christine Jordan Sexton, Florida Tribune
09/12/2011 State Farm, Allstate Representatives Named to PIP-Fraud Working Group in Florida By Diana Rosenberg, Best Week
09/08/2011 State Farm, Allstate Representatives Named to PIP-Fraud Working Group in Florida By Florida Tribune
09/08/2011 PIP workgroup members named Florida Tribune
09/06/2011 McCarty: Florida Eyeing Ending PIP System Because of 'Vexing' Fraud and Abuse By Diana Rosenberg, Best Week
08/29/2011 Consumer advocate releases list of those asked to serve on auto insurance panel By Christine Jordan Sexton, Florida Tribune
08/25/2011 State says workers' comp fraud totals $438 million or more By Christine Jordan Sexton, Florida Tribune
08/21/2011 Scott, Atwater look to fix or kill no-fault auto insurance By Catherine Whittenburg, Tampa Tribune
08/19/2011 Gov. Rick Scott eyes car policy change By Tim Engstrom, Fort Myers News-Press
08/16/2011 Push for legislation to fight auto insurance fraud already under way By Julie Patel, Sun Sentinel
07/22/2011 Westcott brings experience to insurance advocate By News Service of Florida, Palm Beach Post
07/21/2011 CFO names Westcott new insurance consumer advocate By Associated Press
07/21/2011 Meet your new Insurance Consumer Advocate By Julie Patel, Sun-Sentinel
07/21/2011 Atwater finally names new insurance consumer advocate By Christine Jordan Sexton, Florida Current
07/20/2011 Castle Key Insurers Look for More than 30 Percent Hike By Gray Rohrer, Sunshine State News
07/20/2011 Consumer advocate favors bigger rate hike for insurer By News Service of Florida
07/20/2011 Allstate's Florida insurers grilled on rate hikes By Julie Patel, Sun-Sentinel
06/23/2011 Gov. Scott kills insurance rate comparison website By Paige St. John, Herald-Tribune
06/04/2011 Insurance rage yields to decorum By Harold Bubil, Real Estate Editor, Herald-Tribune
06/01/2011 Get ready for a hurricane Published in the Herald-Tribune
05/25/2011 Poll: Floridians want more property insurance regulation, not less By Julie Patel, Sun-Sentinel
05/13/2011 Insurer wants 27% rate hike as hefty profits reported for parent, MGA By Julie Patel, Sun-Sentinel
04/27/2011 Bill would make it harder for insurers to hide profits By Paige St. John, Sarasota Herald-Tribune, Gainesville Sun and Ocala.com
04/08/2011 Sinkhole claims chip away at Fla. insurance industry; can state handle major hurricane? By Ryan Mills, Naples Daily News
04/03/2011 Property insurance overhaul by Legislature aiding insurers or consumers? By Ryan Mills, Naples Daily News
04/01/2011 FIRM fights bills By Timothy O'Hara, Citizen Staff, Keys News
03/28/2011 State insurers graded on how they handle claims By Paige St. John, Sarasota Herald-Tribune
03/27/2011 Florida Hears First Community’s Home Rates; OKs Dwelling Increase Insurance Journal
03/23/2011 Insurers helped write bill intended to shrink Citizens By Paige St. John, Sarasota Herald-Tribune
02/16/2011 Consumer advocate grills State Farm on rate hikes By Julie Patel, Sun-Sentinel
02/15/2011 State Farm Seeking Insurance Rate Hikes By Brent Kallestad, The Associated Press

Op-Eds/Press Releases

 

2016
DATE DESCRIPTION SOURCE
08/25/2016 Insurance companies seek huge rate hike for long-term care WFTV 9 ABC
07/12/2016 Consumer Advocate seeks to weigh in on insurance challenge News Service of Florida - News4Jax
06/27/2016 Rate hike ‘greedy’? Insurance CEO paid $27m, 50 times Citizens’ chief Charles Elmore - Palm Beach Post
06/27/2016 New state law will prevent unprecedented ER bills WFTV9 Orlando
06/16/2016 Public hearing requested over Heritage's 14.9-percent insurance rate increase Ron Hurtibise - Sun Sentinel
06/15/2016 Sides in insurance standoff find reason for optimism Ron Hurtibise - Sun Sentinel
06/14/2016 Troubled Waters panel wades into divisive insurance fight Charles Elmore - Palm Beach Post
05/24/2016 Water claims forum aims to quell rising insurance rates Ron Hurtibise - Sun Sentinel
04/14/2016 Florida governor signs law shielding patients from surprise medical bills Harris Meyer - Modern Healthcare
04/14/2016 Scott signs surprise medical bill ban, advocate thanks Post readers Charles Elmore - Palm Beach Post
03/11/2016 CFO Jeff Atwater Applauds the Passage of Legislation that Protects CFO Atwater's Press Office
03/11/2016 Florida Insurance Consumer Advocate Champions Passage CFO Atwater's Press Office
02/12/2016 Advocacy in Action: End Surprise Medical Bills Insurance Consumer Advocate's Office
02/04/2016 Advocacy in Action: End Surprise Medical Bills Insurance Consumer Advocate's Office
01/15/2016 Insurance Consumer Advocate's Forum: Informing Consumer Decisions: What is the FAIR Health Database? Insurance Consumer Advocate's Office
2015
DATE DESCRIPTION SOURCE
12/15/2015 Consumer Outreach Advisory - Miami Gardens Insurance Consumer Advocate's Office
11/16/2015 Consumer Outreach Advisory - Tallahassee Insurance Consumer Advocate's Office
10/21/2015 Consumer Outreach Advisory - Jacksonville Insurance Consumer Advocate's Office
10/15/2015 Insurance Advocate's Forum: Finding a Balanced Approach to Unexpected Medical Expenses Insurance Consumer Advocate's Office
10/07/2015 CFO Jeff Atwater's Dollars & Sense CFO Atwater's Press Office
10/05/2015 Florida's Insurance Consumer Advocate To Host Balance Billing Forum CFO Atwater's Press Office
09/28/2015 Consumer Outreach Advisory - Palm Beach Gardens, Ft. Lauderdale, and Delray Beach Insurance Consumer Advocate's Office
08/31/2015 Letter to Kevin M. McCarty, Commissioner re Citizens 2016 Proposed Rates Insurance Consumer Advocate's Office
08/25/2015 Florida’s Insurance Consumer Advocate Joins Twitter CFO Atwater's Press Office
07/28/2015 CFO Jeff Atwater Appoints Sha’Ron James as Florida’s Insurance Consumer Advocate CFO Atwater's Press Office
2014
2012
DATE DESCRIPTION SOURCE
12/13/2012 Florida Insurance Consumer Advocate Westcott Pursues Better Consumer Protections in Citizens’ Cancellation, Claim Payment Procedures Insurance Consumer Advocate's Office
10/30/2012 Florida Insurance Consumer Advocate Westcott Calls for OIR Investigation into Insurance Company Post-Claim Underwriting Tactics Insurance Consumer Advocate's Office
10/04/2012 Florida Insurance Consumer Advocate Urges OIR to Remember Struggling Businesses in Reviewing Workers' Compensation Rate Request Insurance Consumer Advocate's Office
10/01/2012 Florida Insurance Consumer Advocate Westcott Outlines Important Questions Regarding Recently Approved Surplus Note Take-Out Program Insurance Consumer Advocate's Office
09/20/2012 Florida Insurance Consumer Advocate Westcott Cites Success of ‘Glide Path,’ Urges OIR to Deny Citizens’ Rate Increase Request Insurance Consumer Advocate's Office
08/21/2012 Florida Insurance Consumer Advocate Robin Westcott's Pushes for Alternate Data and Methodology to be Considered by Pinnacle, OIR Insurance Consumer Advocate's Office
08/14/2012 Comment to NAIC on Lender Placed Insurance Insurance Consumer Advocate's Office
08/09/2012 Chief Financial Officer Jeff Atwater Announces Contract Images added to Florida Accountability Contract Tracking System-FACTS CFO Jeff Atwater's Office
07/27/2012 Florida Insurance Consumer Advocate Robin Westcott Speaks out Against Citizens Home Inspection Program Insurance Consumer Advocate's Office
030/8/2012 Florida Insurance Consumer Advocate’s Update Supporting Urgent Need for PIP Reform Insurance Consumer Advocate's Office
020/8/2012 Statement from Florida’s Insurance Consumer Advocate Robin Westcott Regarding Senior Protections for Annuity Sales Insurance Consumer Advocate's Office
01/05/2012 Florida’s Consumers Deserve Auto Insurance Rate Relief Insurance Consumer Advocate's Office
01/05/2012 Florida Insurance Consumer Advocate Robin Westcott Adds Insurance Expert and Long-Time Legislative Staffer to Team Insurance Consumer Advocate's Office
DATE DESCRIPTION SOURCE
2011
DATE DESCRIPTION SOURCE
08/11/2011 Insurance Consumer Advocate Creates PIP Working Group Insurance Consumer Advocate's Office
08/04/2011 Citizens Sinkhole Rate Filing Insurance Consumer Advocate's Office
07/20/2011 CFO Jeff Atwater Appoints Watchdog to Serve as Florida’s Insurance Consumer Advocate CFO Jeff Atwater's Office

 

Presentations

 

DATE DESCRIPTION SOURCE
08/20/2013 Citizens Rate Hearing Insurance Consumer Advocate

01/23/2013
Senate Banking & Insurance Committee Presentation/Mitigate Before It's Too Late Insurance Consumer Advocate