jump to main menu jump to subject menu jump to content jump to footer


Insurance Consumer Advocate

Sha'Ron James


Contact Us
Mailing: 200 East Gaines St.
Tallahassee, FL 32399-0308

For Consumer Assistance:
Contact the Division of
Consumer Services within the
Department of Financial Services

Online at
Consumer Services
Toll-free in Florida
1-877-MY-FL-CFO
(1-877-693-5236)
Out of State
(850) 413-3089
Español
(850) 413-3033

Public Records Requests



Follow the ICA on Twitter


design placeholder only

No, FPL Will Not Reimburse You For Food Spoiled During Power Outages

 

Date: September 16, 2017
Source: WUSF Public Media
Author:  Teresa Frontado

 

No, that Facebook post telling you to take a picture of your empty fridge and send it along a form is not correct. Florida Power and Light Company (FPL) denied that it willreimburse Florida residents for food spoiled as result of power outages caused by Hurricane Irma.

"Unfortunately, there has been false information spread that FPL will reimburse customers for food losses as a result of Hurricane Irma. This is not the case," says a press release issued by the company. "FPL does not reimburse customers for food losses as a result of any natural disaster, including hurricanes."

FPL suggests that customer check their homeowner's insurance policy, which in some cases "may allow for recovery of spoiled food after natural disasters."

Messages on social media circulating on Friday indicated that the company was going to reimburse residents that had to throw out food spoiled after the power outages. Some of them included a link that led to a page on the FPL website that doesn't exist, an email address and an alleged form to fill out.

Copyright 2017 WLRN 91.3FM. To see more, visit WLRN 91.3FM.https://www.google-analytics.com/__utm.gif?utmac=UA-5828686-4&utmdt=No%2C+FPL+Will+Not+Reimburse+You+For+Food+Spoiled+During+Power+Outages&utme=8(APIKey)9(MDAyNDY5ODMwMDEyMjg3NjMzMTE1ZjE2MA001)