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Insurance Consumer Advocate

Sha'Ron James


Contact Us
Mailing: 200 East Gaines St.
Tallahassee, FL 32399-0308

For Consumer Assistance:
Contact the Division of
Consumer Services within the
Department of Financial Services

Online at
Consumer Services
Toll-free in Florida
1-877-MY-FL-CFO
(1-877-693-5236)
Out of State
(850) 413-3089
Español
(850) 413-3033

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Information for the Aftermath: Insurance

 

Date: September 08, 2017
Source: Orlando Political Observer
Author:  Kathrine Conroy

 

In the aftermath of a storm, homeowners will have many questions, particularly when it comes to their insurance and making a claim. The following resources are available to Floridians:

The Department of Financial Services and the Office of Insurance Regulation (OIR) has activated its internal Incident Management Team (IMT) for coordination of activities related to Hurricane Irma and is preparing to respond to deployments as needed, and prepared to order property insurers to submit claims information from Hurricane Irma.

Chief Financial Officer Jimmy Patronis is encouraging all Floridians to keep all insurance and banking information in one, easily-accessible place. Consumers can download a copy of the Department’s free Emergency Financial Preparedness Toolkit. The Toolkit serves as a one-stop shop for all finance, emergency and insurance contact information.Download and complete the toolkit today.

Consumers with questions about their policies and those who need help filing a claim should call the CFO’s free Insurance Consumer Helpline at1-877-693-5236.

OIR has updated its “Hurricane Season Resources” webpage, which contains links to information provided by the Governor, Chief Financial Officer, Attorney General, Commissioner of Agriculture, Federal Emergency Management Agency’s National Flood Insurance Programs and contact information for Florida’s property insurers.