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CONSUMER ALERT

Heritage Cremation Provider

Legacy Funeral Services

Click here to see orders and more information

The Florida Division of Funeral, Cemetery, and Consumer Services (Division) has received one or more complaints about an online business whose website gives the name of the business as "Heritage Cremation Provider" and "Heritage Cremation Provider, LLC."  As of 8-15-2014 the business' website does not provide any address  for where the business is located, and the website does not provide the names of any persons employed by or representing the business.  The business' website provides the following toll free phone number at which the business can be contacted: 1-800-972-2070.  Click here to see some screen-shots of the Heritage Cremation Provider business' website.  A complaint the Division has received indicates that a person answering the toll-free number identified himself only as "AJ" and was reluctant or unwilling to provide further identification.   In 2001 Florida regulatory authorities revoked the Direct Disposer (cremation services) license of one Anthony J. Damiano.  Click here to see a copy of the 2001 Order of Revocation concerning Anthony J. Damiano

There is no entity named "Heritage Cremation Provider" licensed under Florida deathcare laws to provide, offer or arrange for cremation or funeral services in or from Florida. 

The Florida Division of Funeral, Cemetery, and Consumer Services has noted another website, showing the name "Legacy Funeral Services," which website is similar in design to the Heritage Cremation Provider website.  Click here to see some screen shots of the Legacy Funeral Services website.  The Legacy Funeral Services website does not provide any address for where the business is located, and the website does not provide the names of any persons employed by or representing the business.  The business' website provides the following toll free phone number at which the business can be contacted: 1-800-970-3050.  The Legacy Funeral Services website refers to "Serving West Palm Beach Famlies…."  However, there is no cremation or funeral service business licensed under Florida deathcare statutes (Chapter 497, Florida Statutes) to operate under the name "Legacy Funeral Services."

It is the understanding of the Florida Division of Funeral, Cemetery, and Consumer Services that "Legacy Funeral Services" is licensed by the State of Colorado, under Colorado funeral home license number FH 706, under a license application signed 2-1-2012 by one Gioseppe Salvatore Daminao.  It is also the understanding of the Florida Division of Funeral, Cemetery, and Consumer Services that a firm named "Heritage Cremation Provider LLC" is also licensed by the state of Colorado, under funeral home license number FH 728.  The Florida Division of Funeral, Cemetery, and Consumer Services suggests that persons having complaints about Heritage Cremation Provider or Legacy Funeral Services, contact the Colorado Department of Regulatory Agencies, Division of Professions and Occupations, phone number 303-894-7800.

The Florida Division of Funeral, Cemetery, and Consumer Services recommends that consumers deal only with cremation and funeral service providers whose website gives  a specific street address for the business (and not just a P.O. box), and which provides on the website the names of owners or managers of the business.  We further recommend that before dealing with a cremation or funeral service business over the internet, consumers confirm from state licensing authorities in the state where they live, that the business is licensed to operate in the state where they live.

There ARE multiple good, reputable funeral and cremation service providers with the word "Heritage" or "Legacy" in their business name.  Their websites will give you their address so that you can confirm they are properly licensed.

Posted:  8-15-2014