Insurance Insights header
Volume 1, No. 6 - November 2012

Education Central

- Things to know about your continuing education

Monitoring your CE Compliance Records

Have you ever wondered about your current continuing education requirement status? Are you asking if the Department is aware of your most recent course completion? These questions and more can be answered by regularly monitoring your CE records by logging on to your MyProfile account. From your In-Box, find and click the blue button that reads Click to check CE Status. This will pull up a page reflecting the status of your most current CE compliance period.

The table presented will inform you by row of the various requirements and total hours left to be completed. Each row of requirements is broken into columns detailing your completed hours from those remaining that are still deficient.

By clicking the expand button on each requirement row, you will be able to view the completed courses that are being applied to that respective requirement.

If you're wondering what courses you need to take to satisfy any of your specific requirements, click on the text that reads "What is this?" found just below each requirement header. This will pull up a list of course authorities that can be applied to satisfy the specific requirement. When searching for future courses type the course authority you need into the respective field of the search engine.

Along with monitoring the most current cycle, you may also click the Previous CE Requirement tab to view the status of prior compliance cycles; the Transcript tab to see the complete list of reported courses that you have taken; or Find a Course to search for courses scheduled to be offered in the future.

Duplicate Continuing Education Courses

Have you taken the same CE course twice in a three-year period and not received credit?

This is because the same course cannot be taken with the same provider within a three-year period and receive credit. Rule 69B-228.100(6), F.A.C., requires that three years must pass before credit can be given in this scenario. The Department encourages licensees to check their transcript prior to registering for continuing education courses to avoid the expense and time of duplicating coursework. This can be accomplished by logging in to MyProfile and viewing your education transcript.

How to Search for Approved CE Courses

Looking for continuing education (CE) courses to be sure you get all your hours completed? Our online course search can easily help you by listing those courses approved by the Department.

  1. Go to our website at
  2. Click on MyProfile on the left panel and log in to your account.
  3. Once in your MyProfile inbox, click on Locate at the top left. Then click on Future Course Offerings.
  4. Select the Course Authority for the type of license held or course you need to take.
  5. You can also make other choices, like Study Method and Location, to narrow your search results.
  6. If you click on Perform an Advanced Search, you will have additional options to narrow your search results, such as Course Date and Course Level.

Because many factors may affect your continuing education requirement (e.g. licenses held, number of years licensed, etc.), we encourage you to periodically check your MyProfile account to determine your individual continuing education compliance requirements and status. You will also be able to find more approved CE courses after logging in to your MyProfile account as the public search limits the results to the first 100 course offerings.

We wish you success as you continue to complete your hours to keep your knowledge current in an ever-changing insurance market. And remember, your CE compliance date is your DUE date, not your DO date.

Education Providers: Certificate of Completion Requirements

Did you know that the roster isn't the only thing to be sent after a course is completed? Per Rule Chapters 69B-211 and 69B-228 of the Florida Administrative Code, education providers are required to supply each student with a certificate of completion within 30 days of the student successfully completing a continuing education or pre-licensing course. This certificate should be maintained by each student for his/her own records and for verification purposes should the Department make a request.

Certificates of completion at a minimum must contain the following information:

  • Student name
  • Student License ID#
  • Course title and ID#
  • Course offering ID#
  • Course completion Date
  • Signature of School Official/Instructor

The Department form DFS-H2-1668, "Certificate of Completion", may be used as a reference guide when creating a template.

Pre-licensing courses taught in the classroom or as webinars need to have the instructor's signature on the certificate of completion. Pre-licensing courses taught online or via correspondence may substitute the school official's signature for the instructor's signature when necessary on the certificate. Continuing education courses taught in any method may also substitute the school official's signature for the instructor's signature when necessary. Authorized signature images are okay to be used for certificates electronically generated.

Reminder: Our Website Address Has Changed

The Division of Agent and Agency Services' redesigned website went live on August 1, 2012. We continue to receive a significant amount of traffic to the old site. Currently, customers who attempt to access the old website's homepage are automatically redirected to the new website. The redirect on the old site to the new site will be removed soon. Please be sure to update any links you have to our website on your website or your materials to go to This will help prevent confusion when we take down the old site soon.