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Department Home | Agent and Agency Home | Insurance Insights Home

  Vol. 11, No. 1 - February 2022

Education Central

Continuing Education Compliance Tips

When discussing Continuing Education (CE) compliance at the Department, we've found that the biggest impediment to a licensee maintaining their CE compliance is procrastination.

Too often we see licensees falling out of compliance because they completed a course(s) after midnight on their due date. When this occurs, we inevitably get inquires asking for assistance and concessions. The only assistance that can be offered at that point is if the individual qualifies for an extension by meeting "Good Cause" (see Rule 69B-228.230, F.A.C. for more details). If you qualify for an extension, please do your best to submit those requests to us on the approved form, a minimum of 30 days before your due date and include supporting documentation.

Another all too frequent cause of a missed deadline is because reminder notifications are being sent to an invalid email address. If you do not have an active email address on file with us, it is easy to miss CE reminders or other important messages from the Department. Not only can this cause issues with CE compliance, it is also a violation of statute (see ss. 626.551 and 648.421, F.S.) All licensees are required to update their demographic information in their My Profile account within 30 days of a change, except Bail Bond agents must update this information within 10 days. Failure to do so can result in enforcement action by the Department, including monetary penalties.

The last common mistake we see are licensees completing a 4-Hour Update course with the wrong course authority. Please take notice of your license type and the course authority for the 4 Hour-Update course you are interested in taking and make sure they match. Otherwise, you could end up with those precious hours being allocated to your Electives and not satisfying your CE compliance cycle.

No one wants to be in a situation where they must pay a fine to preserve their appointments or tell their carries they lost the appointment because they couldn't get their CE done on time. For these reasons and many more, please remember the Education Team is always standing by ready and willing to assist and answer any education related questions you may have. Please reach out to us at Education@MyFloridaCFO.com as often as necessary and we will do our best to help you stay CE-complaint.

Are You Compliant with Your CE or Not?

To be CE compliant requires more than just taking CE courses. Below are a few suggestions for remaining CE compliant:CE shrug

CE requirements change. You should regularly review your CE status through your MyProfile account. Your total hours have specific allocation requirements that must be met. Be sure to take all the right categories of CE courses.

Check for late hours. Hours taken after your due date will still post on your compliance evaluation screen, but they will be noted as "Late". Though your hours requirement may have been met, late completion of your continuing education requirement will result in penalties.

Check prior evaluation periods. Always check previous compliance periods to make sure you are not delinquent for a prior period. Be sure to click on VIEW ENFORCEMENT NOTICE just below the Not Compliant text to check for any outstanding fines.

Check your transcript. The same course cannot be taken with the same provider within a two-year period and receive credit. This is noted on your transcript as a duplicate course. You will need to take a different course to meet your CE requirement.

We wish you success in completing your hours to remain knowledgeable in an ever-changing insurance market. And remember, your CE compliance date is your DUE date, not your DO date.

Because many factors may affect your continuing education requirement (e.g. licenses held, number of years licensed, etc.), we encourage you to periodically check your MyProfile account to determine your individual continuing education compliance requirements and status. You will also be able to find more approved CE courses after logging in to your MyProfile account versus the public search option, which limits the results to the first 100 course offerings.

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