Case: A licensee may be subject to Department action when another state agency, federal agency, national securities, administrative law proceeding, or court of competent jurisdiction issues a denial, judgement, injunction, decision, administrative order, suspension, revocation or any type of action against the licensee.
Case: Florida Statutes s. 626.865(2) requires public adjusters to maintain a surety bond for $50,000 for the faithful performance of their duties under the license. The bond must be maintained while the license is in effect and for at least one year after the license is terminated. The Bureau of Investigation discovered a public adjuster's bond was cancelled by the surety company and the investigator attempted to contact the licensee with the ultimate goal to notify the licensee of the cancellation in case they were unaware, and recommend they immediately obtain a new bond.
The investigator called, emailed and sent a letter to the public adjuster, who did not respond. Our investigator also contacted the licensee's last known employer for assistance, which proved fruitless. Because numerous efforts to reach the licensee to assist them in becoming compliant failed, the adjuster's license was suspended as required by statutes.
Case: The Department received a complaint alleging a title insurance agency was rearranging closing costs on settlement statements to appear the agency was offering a discount when in fact it was not, and it was also offering unlawful gifts to consumers.
Case: The Department's Division of Consumer Services referred a complaint against a life and health agent alleging the agent failed to forward premium payments, causing a consumer's specialty cancer policy to lapse.
Investigators proved the agent accepted numerous monthly premium payments from the consumer to pay for the consumer's cancer and dental policies but diverted the premium payments to his own company. When the consumer filed a claim on the cancer policy, he was shocked to learn that the policy lapsed for non-payment leaving him without coverage.
Case: The Department received a complaint against the agent with allegations of identity theft and falsification of information on insurance applications.