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Department Home | Agent and Agency Home | Insurance Insights Home

  Vol. 9, No. 2 - June 2020

Education Central


Continuing Education - All About Extensions

There are times when circumstances beyond our control prevent us from fulfilling something we fully planned to complete. Licensees required to complete continuing education requirements may also find themselves in the same situation.

Therefore, the Department of Financial Services may grant a 90-day extension of time to complete continuing education requirements to a licensee upon showing good cause.

"Good cause" means an incident or occurrence which is beyond the control of the applicant and which prevents the completion of their Continuing Education requirements on time. Examples of good cause include:include:

-Sickness or illness incurred by the licensee or close family member. (Supported by an official note from the physician providing care)
-Declared emergency by the executive of the state or federal government. (Supported by a copy of the executive order)
- A death by a close family member. (Supported by an official death certificate)

Any one of these events may qualify a licensee for an additional 90 days to compete their CE if they timely submit a complete application with supporting documentation.

A copy of the Application for Extension of Time can be downloaded at this link. Applications for extension and supporting documentation must be submitted at least 30 days prior to the compliance due dates. Qualifying events that extend beyond the original 90 days may be eligible for an additional 90 days of extended time. A new application for extension of time with supporting documentation must be submitted. Extensions are not granted just because you have not had the time or because you forgot.

A maximum of four (4) 90-day extensions may be granted for each compliance period if acceptable documentation is received by the Department.

Licensees on active duty may have difficulty completing their continuing education requirements. Qualifying licensees on active military duty have the opportunity to request a waiver of their CE requirement for an applicable compliance cycle by submitting a written request to: Education@MyFloridaCFO.com.

Supporting documentation such as written orders must be attached. The Department recommends submissions be made a minimum of 30 days before the compliance due date to assure proper processing time.

For more information, please review read Rule 69B-228.230, F.A.C., Extensions.


Are You Compliant with Your CE or Not?

To be CE compliant requires more than just taking CE courses. Below are a few suggestions for remaining CE compliant:CE shrug

CE requirements change. You should regularly review your CE status through your MyProfile account. Your total hours have specific allocation requirements that must be met. Be sure to take all the right categories of CE courses.

Check for late hours. Hours taken after your due date will still post on your compliance evaluation screen, but they will be noted as "Late". Though your hours requirement may have been met, late completion of your continuing education requirement will result in penalties.

Check prior evaluation periods. Always check previous compliance periods to make sure you are not delinquent for a prior period. Be sure to click on VIEW ENFORCEMENT NOTICE just below the Not Compliant text to check for any outstanding fines.

Check your transcript. The same course cannot be taken with the same provider within a two-year period and receive credit. This is noted on your transcript as a duplicate course. You will need to take a different course to meet your CE requirement.

We wish you success in completing your hours to remain knowledgeable in an ever-changing insurance market. And remember, your CE compliance date is your DUE date, not your DO date.

Because many factors may affect your continuing education requirement (e.g. licenses held, number of years licensed, etc.), we encourage you to periodically check your MyProfile account to determine your individual continuing education compliance requirements and status. You will also be able to find more approved CE courses after logging in to your MyProfile account versus the public search option, which limits the results to the first 100 course offerings.


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