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Insurance Consumer Advocate

Sha'Ron James


Contact Us
Mailing: 200 East Gaines St.
Tallahassee, FL 32399-0308

For Consumer Assistance:
Contact the Division of
Consumer Services within the
Department of Financial Services

Online at
Consumer Services
Toll-free in Florida
1-877-MY-FL-CFO
(1-877-693-5236)
Out of State
(850) 413-3089
Español
(850) 413-3033

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Capitol Reax: Balanced Billing

News Article

February 17, 2016

Florida Politics

The Florida Senate Banking and Insurance Committee approved a proposal (SB 1442) that bans the practice of balance billing. The proposal, sponsored by Sen. Rene Garcia, is backed by CFO Jeff Atwater, who has said he wants consumers to pay no more than that what they would pay had they been in-network.

Audrey Brown, president and CEO of the Florida Association of Health Plans, said in a statement:

“Floridians who have preferred provider organization (PPO) health plans, which is more than half of the state’s consumers, are often being overwhelmed when hit with surprise medical bills, also known as balance billing – a practice where health care providers bill consumers for the balance of the retail charges for medical services after various payments to the health care providers are made.

Fortunately for Florida consumers, relief is in sight thanks to the hard work of Senator Garcia, who has worked tirelessly to bring all parties to the table to reform this system and institute commonsense public policy that ends the often devastating practice of PPO balance billing for Florida consumers.

At FAHP, and on behalf of our PPO policyholders, we fully support Senator Garcia’s bill aimed at reforming the current practice of PPO balance billing and applaud members of the Senate Banking and Insurance Committee for passing this consumer-friendly policy today.”