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Insurance Consumer Advocate

Sha'Ron James


Contact Us
Mailing: 200 East Gaines St.
Tallahassee, FL 32399-0308

For Consumer Assistance:
Contact the Division of
Consumer Services within the
Department of Financial Services

Online at
Consumer Services
Toll-free in Florida
1-877-MY-FL-CFO
(1-877-693-5236)
Out of State
(850) 413-3089
Español
(850) 413-3033

Public Records Requests



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Homeowners' Policy & Claims Bill of Rights
Working Group Recommendations

Darius Grimes, Disaster-Smart Consulting, Inc.,General Recommendations

Raymond Altieri, Altieri Transco American Claims,General Recommendations

Keri Rayborn Silver, Rayborn Consultants, Contractor’s Disclaimer Information

Dale S. Dobuler, Esq., Ver Ploeg & Lumpkin, P.A. and Nicole Vinson, Esq., The Merlin Law Group, Adjusting and Investigating the Claim -- Examinations Under Oath

Dale S. Dobuler, Esq., Ver Ploeg & Lumpkin, P.A. and Nicole Vinson, Esq., The Merlin Law Group, Report on Assignment of Claims

Paul Handerhan, Florida Association of Insurance Public Adjusters, Potential Mediation Reforms

Research Materials

Reevaluating Standardized Insurance Policies by Daniel Schwarcz

Examinations Under Oath – United Policyholders, California