Insurance Insights header
Volume 3, No. 1 - January 2014

In The Know

- Keeping you informed is what it's all about

Tips for Agents Helping Consumers Complete a Marketplace Enrollment

Trying to figure what to do or how to help consumers with the Marketplace? Look no further.

The Centers for Medicare & Medicaid Services (CMS/CCIIO) has created a step-by-step guide for health agents and brokers to follow so that they can help consumers get through the enrollment process.
Click here to read the step-by-step guide >>

State Examinations Update

The New Year brought with it a new option for certain Pearson VUE exams. Some applicants will be able to take the state exam in Spanish. Applicants must notify Pearson VUE of their desire to take the exam in Spanish. Those taking the exam in Spanish will not receive the extra time normally offered to applicants who take the exams in English, but whose native language is not English. The Spanish exam offerings will be limited to the following license exams: Health & Life (including Annuities and Variable Contracts), Life (including Annuities and Variable Contracts), Health, and General Lines.

Any questions pertaining to state exams can be sent to Education@MyFloridaCFO.com.

The 2014 Annual Title Administrative Surcharge

Subsection 624.501(27)(e)2, Florida Statutes, requires any title insurance agency licensed in Florida on January 1 of each year to remit an administrative surcharge of $200 to the Florida Department of Financial Services. Therefore, we are reminding all title agencies that the 2014 administrative surcharge due date was January 30. Any title insurance agency licensed in Florida on January 1, 2014, was emailed a reminder to the title agency's email address on file with the Department. If you have not already made payment, please log in to the MyProfile account for your title agency and pay the surcharge. While in your title agency's account make sure the correct email address is on file with the Department. We also recommend you do the same for your individual MyProfile account. Failure to pay the surcharge will result in administrative action and/or a fine, in addition to the original surcharge. Payment can be made securely online via the title agency's MyProfile account and paper checks are not accepted.

Still Haven't Created Your MyProfile Account? It's Quick and Easy!

The Department communicates with its licensees, appointing entities, and education providers via email and their secure MyProfile account on our website. We continue to receive inquiries from some of our customers that they cannot access their MyProfile account. Typically, they received an email from the Department to go check their MyProfile account for details about their license, appointment, or continuing education requirement and can't log in when they try. They try different usernames and passwords but nothing works. It seems like the system is broken and not letting them in. The real problem: they never created an account.

You must create your MyProfile account(s) with a username and password before you can access your account. At the same time, you will also set up some security questions and answers so you can easily retrieve your username or password in the event you forget either in the future. You will also verify your contact information on file. We strongly encourage you to use your actual email address as that is how we will notify you of any important information to go check in your MyProfile account. After the new MyProfile account information has been entered, the system automatically transfers your information on file into your new account.

An interactive tutorial to assist you with creating an account and retrieving a forgotten username or password is located at http://www.MyFloridaCFO.com/Division/Agents/Licensure/myProfileHelp/MyProfile.htm.