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Division Director

Tanner Holloman

Assistant Director

Brittany O'Neil

Workers' Compensation
200 East Gaines Street
Tallahassee, FL 32399-0318
Workers' Compensation Claims
(800) 342-1741
Workers' Compensation Exemption/ Compliance
(850) 413-1609

Bureau of Employee Assistance and Ombudsman

Mailing Address: 200 East Gaines Street, Tallahassee, FL 32399-4225
Toll-Free: (800) 342-1741 Central Office: (850) 413-1610
Fax: (850) 354-5100
Email: wceao@myfloridacfo.com

Core Functions

  • Investigates disputes and facilitates resolution without undue expense, costly litigation or delay in the provision of benefits.
  • Assists system participants in fulfilling their statutory responsibilities.
  • Educates and disseminates information to all system participants.
  • Initiates contacts with injured workers to discuss their rights and responsibilities and advise them of services available through EAO.
  • Reviews claims in which injured workers' benefits have been denied, stopped, or suspended.
  • Provides reemployment services to eligible injured employees who are unable to return to work as a result of their work place injuries or illnesses.
  • Provides for collection, distribution and archival of the Division' s imaged records.
  • Provides public record information.
  • Responds to requests for Division data.

Contact Information

Lisel Laslie, Bureau Chief (850) 413-1737
Mary Cilek
Reemployment Services for Injured Workers
(850) 413-1638
Robert Abrego
Injured Worker Initial Contact Team Supervisor
(813) 221-6531
Stuart Scott
Records Management Supervisor
(850) 413-1704
Mary Cilek
Ombudsman Team Supervisor
(850) 413-1638
Leslie Caraballo
Customer Service Team Supervisor
Employer Exemptions, Coverage Questions and Medical Requests for Assistance (MRFA)
(850) 413-1861
Employer Exemption, Coverage and
Medical Requests for Assistance Questions
1-800-342-1741 workers.compservice@myfloridacfo.com
Injured Worker Toll Free Helpline 1-800-342-1741
Injured Worker Email Questions wceao@myfloridacfo.com
Reemployment Services for Injured Workers
Call or Email Questions
Central Office (850) 413-1610
Fax Numbers - Central Office (850) 354-5100
Central Office Mailing Address Bureau of Employee Assistance
200 East Gaines Street
Tallahassee, Florida 32399-4225
District Office Locations Go to field office map »


Florida Statutory References

  • Section 440.19, Regulates the procedure and time for filing claims, and all aspects of the claim resolution process
  • Section 440.191, Creates the EAO to inform and assist injured workers, employers, carriers, and health care providers in fulfilling their responsibilities under the Workers' Compensation Law
  • Section 440.192, Procedure for resolving benefit disputes
  • Section 440.491, Regulates the provision of Reemployment Services to injured workers

If you have additional questions you may contact us by email.