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Division Director

Toma Wilkerson


Assistant Division Director

Mary Linzee Branham


Division of Rehabilitation and Liquidation
Alexander Building
2020 Capital Circle SE
Suite 310
Tallahassee, FL 32301
1-800-882-3054

Claims Information
Universal Health Care Insurance Company, Inc.

Notices of Determination:

Third Interim Claims Report: On September 14, 2018, the Receiver sent 4 Notices of Determination (NODs) to claimants with Class 1, Class 2, and Class 8 claims. The NODs were sent via the US Postal Service. Please note: These NODs are for claims filed in the Universal Health Care Insurance Company, Inc., receivership and not for claims filed against Universal Health Care, Inc.

The Objection Filing Deadline is October 31, 2018.

Second Interim Claims Report: On June 11, 2018 the Department mailed 1,121 Notices of Determination (NODs) to medical providers and other claimants with Class 2 through Class 8 claims. For information regarding the evaluation code on the NOD, click here.

The Objection Filing Deadline was August 10, 2018.

First Interim Claims Report: On May 26, 2016, the Receiver sent 6,762 Notices of Determination (NODs) to medical providers and other claimants with Class 2 through Class 8 claims. Approximately 6,250 of these NODs are being sent to medical providers. The NODs were sent via email address (if one was provided to the Receiver) and/or US postal service. Please note: these NODs are for claims filed in the Universal Health Care Insurance Company, Inc., receivership and not for claims filed against Universal Health Care, Inc.

The Objection filing deadline was July 11, 2016.

I am a provider and need to file a claim. Where do I obtain a Proof-of-Claim form and filing instructions?

Please complete a "Contact Us Form" and the Receiver will mail you a Proof-of-Claim form. For information on how providers should file a claim, click here.

I am a former suscriber and need to file a claim. Where do I obtain a Proof-of-Claim form and filing instuctions?

Please complete a "Contact Us Form" and the Receiver will mail you a Proof-of-Claim form.

I am owed money for services provided before UHCIC was ordered into liquidation.  What is the procedure for payment of these claims?

Claims occurring in all states in which UHCIC had members which were not paid, will be considered as claims against the estate and processed by the Receiver.

 Please complete a "Contact Us Form" and the Receiver will mail you a Proof-of-Claim form.

If my company can’t pay my claim, is there a guaranty association that will pay it for me?

This type product, Medicare, is not covered under Florida's Life and Health Insurance Guaranty Associations.  These claims will be considered as claims against the estate of UHCIC and processed by the Receiver.

Special information for providers with policyholders in the following states: Arizona, Mississippi, North Carolina, Ohio and Pennsylvania. Those states' Guaranty Associations have been triggered by the insolvency of UHCIC. They will be relying on information provided through the Receiver’s POC process for evaluating claims and potential covered obligations. The five affected Guaranty Associations will evaluate and pay claims as submitted subject to GA coverage limits, and those state Guaranty Associations will then have a claim against the estate in place of the claimant to the extent of the affected GA’s payment.

Please complete a "Contact Us Form" and the Receiver will mail you a Proof-of-Claim form.

I have been authorized for medical service. Will the authorization be honored?

Medical authorizations issued to or for UHCIC policyholders will be honored.

Can Providers seek payment from former members for debt owed by UHCIC for medical services?

No.   This is called “balance billing”.  Beneficiaries cannot be held responsible (or balance billed) to pay any amount more than the co-payment, deductible, and/or co-insurance outlined in their benefit summary.  Medical services rendered to Medicare recipients are governed by the federal law pertaining to Medicare contracts.  If you’ve received a bill from your doctor or other medical provider for claims that should have been paid by the insurance company, contact the Centers for Medicare and Medicaid Services (CMS) for assistance with the balance billing issue. 

The Receiver will mail Proof of Claim forms to all known providers so that they may file a claim in the receivership estate of UHCIC, for covered services rendered to Medicare beneficiaries before April 1, 2013. 

For Medicare information: Consumers needing more information regarding Medicare or other Medicare Advantage plans, should visit www.medicare.gov or call 1-800-MEDICARE (1-800-633-4227). TTY users should call 1-877-486-2048.