File a Complaint

The Office of Inspector General (OIG) conducts, supervises and coordinates investigations within the Department of Financial Services to detect, deter, and prevent fraud, waste, misconduct and mismanagement. Our investigations are initiated from the following sources:  The Get Lean Florida Hotline; DFS employees and management; and other state employees and private citizens.

If you would like to file a complaint against an insurance company/agent, bail bond agency, workers’ compensation provider, or title company/agent, please use the following button to be routed to the Division of Consumer Services’ online complaint form.

If you would like to file a complaint reporting misconduct on the part of a DFS employee, please follow the link below to be routed to the Department of Financial Services Office of Inspector General online complaint form.