Insurance Insights header
Volume 2, No. 3 - April 2013

Education Central

- Things to know about your continuing education

Duplicate Continuing Education Courses

Have you taken the same CE course twice in a three-year period and not received credit?

This is because the same course cannot be taken with the same provider within a three-year period and receive credit. Rule 69B-228.100(6), F.A.C., requires that three years must pass before credit can be given in this scenario. The Department encourages licensees to check their transcript prior to registering for continuing education courses to avoid the expense and time of duplicating coursework. This can be accomplished by logging in to MyProfile and viewing your education transcript.

How to Search for Approved CE Courses

Looking for continuing education (CE) courses to be sure you get all your hours completed? Our online course search can easily help you by listing those courses approved by the Department.

  1. Go to our website at
  2. Click on MyProfile on the left panel and log in to your account.
  3. Once in your MyProfile inbox, click on Locate at the top left. Then click on Future Course Offerings.
  4. Select the Course Authority for the type of license held or course you need to take.
  5. You can also make other choices, like Study Method and Location, to narrow your search results.
  6. If you click on Perform an Advanced Search, you will have additional options to narrow your search results, such as Course Date and Course Level.

Because many factors may affect your continuing education requirement (e.g. licenses held, number of years licensed, etc.), we encourage you to periodically check your MyProfile account to determine your individual continuing education compliance requirements and status. You will also be able to find more approved CE courses after logging in to your MyProfile account versus the public search option, which limits the results to the first 100 course offerings.

We wish you success as you continue to complete your hours to remain knowledgeable in an ever-changing insurance market. And remember, your CE compliance date is your DUE date, not your DO date.

Education Providers: Course Material on Proposed Legislation

As the 2013 legislative session winds down, much remains in the air in terms of the legal and regulatory implications from bills that would have been signed into law.

The Department believes it is important to inform our licensed insurance representatives of all changes that impact the legal requirements of transacting products and adjusting claims related to insurance in the state of Florida.

Continuing education is an active tool to communicate such information. Many of our education providers in the past have prepared curriculum solely for the purpose of updating licensees on new law changes. In addition, the 5-hour law and update CE course requirement, effective October 1, 2014, is designed for this purpose.

We want to advise all education providers who will be preparing curriculum for any type course that any material submitted must be based on the most current law and policy.

Therefore no bill proposal that has not been signed into law by the governor or enacted into law through legislative procedure will be given consideration for CE approval.

It is important to wait until a bill has been signed into law before including it in your course. Once that has happened we will approve it for instruction even if the effective date is in the future.

Subject Matter Experts Needed

Have you ever heard someone comment about the questions on the State of Florida license exams? Ever wondered who comes up with them?

Every year the Department and our state exam vendor conduct a thorough review of every question on each of our license examinations. These questions are reviewed to make sure that they are accurate, test entry level knowledge, and are clear in how they read.

Along with having members from the Department and our exam vendor, we rely on the perspective from Florida licensed agents and adjusters. These licensees serve as subject matter experts who attend online and in-person meetings to review examination questions.

The payoff includes participating in the process that qualifies future licensed insurance agents and adjusters as well as additional hours credited to your transcript to help meet your continuing education requirement.*

If you would like more information on participating as a subject matter expert in our annual exam review workshop this summer, please send an email to and include in the subject line: Question about Exam Review Workshop.

We hope to see you in Orlando this summer!

*Some expenses are reimbursable.

Email Address for Education Questions

The Bureau of Licensing's Education Unit has set up the email address,, to facilitate questions and concerns regarding CE requirements, course approvals, instructor applications, and any other education-related questions and concerns. You may use this address to do any of the following:

  1. Share concerns you have about your current or previous CE evaluation period.
  2. Share a concern about a recent course you just took.
  3. Submit a request for extension or reduction.
  4. Submit a copy of any other requested document related to education.
  5. Ask questions related to prelicensing or continuing education.
  6. Share ideas for improvement.
  7. Share feedback with the Education Unit.

The Education Unit's staff will review submissions and send an acknowledgement within 48 business hours after receiving an email. We appreciate your cooperation and sharing of ideas with the Department.