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Division Director

Greg Thomas

Insurance Agent and Agency Services
200 East Gaines Street
Tallahassee, FL 32399-0318
Bureau of Licensing
(850) 413-3137
Bureau of Investigation
(850) 413-3136



  • T4-40 Temporary Resident Customer Representative

Florida Statutes 626.015 (4) and 626.7355 defines a “TEMPORARY RESIDENT CUSTOMER REPRESENTATIVE” as an individual appointed by a general lines agent or agency to assist the agent in transacting the business of insurance from the office of the agent on a temporary basis pending licensure as a permanent Customer Representative.

Application Qualifications:

  • Complete an online application for License and submit appropriate fees. Apply for license
  • Be a natural person at least 18 years of age.
  • Be a resident of the state of Florida.
  • Be a United States citizen or legal alien who possesses a work authorization from the United States Immigration and Naturalization Services.
  • You must be fingerprinted. [Click here and follow the instructions]
  • If licensed in another state within three years, provide a Letter of Clearance.

Special Notes

  • Must have filed an application for a customer representative or a limited customer representative.
  • Applicant must be employed at the time of application for license, and at all times throughout the existence of the temporary license, by only one general lines agency or licensed general lines agent.
  • Applicant must be supervised by one licensed and appointed general lines agent, who will be responsible for the applicant’s acts.
  • Applicant must furnish evidence that he or she is enrolled in a customer representative education qualification course approved by this Department.
  • Applicant must have the supervising general lines agent file a certificate of employment and report as to applicant’s integrity and moral character.
  • Applicant shall only conduct only such classes of business that the supervising general lines agent is licensed and appointed to handle. Applicant shall not transact life and health insurance.
  • The temporary license shall be in effect for 90 days (three months).
  • Only one temporary license can be held in a lifetime.
  • Applicants applying from Georgia and Alabama must furnish a letter of clearance from their home state if they were licensed in that state in the last three years.
  • There must be no more than one (1) temporary customer representative in a general lines agency at one time and no more than two in a calendar year.
  • Applicant has to be housed in the same office as the supervising general lines agent.