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Welcome to Financial Frontlines

Chief Financial Officer Jeff Atwater understands the unique financial challenges that our military community faces each day. Financial Frontlines provides information and resources to help active duty servicemembers, their families and veterans fight financial fraud and debt. Financial Frontlines provides valuable financial information about identity theft, credit scoring, budgeting, predatory lending and the Servicemembers Civil Relief Act. View our testimonial videos to learn some valuable savings tips from local servicemembers who have successfully navigated financial challenges and the techniques they used to reach their financial goals.

Notable News

Free military debt collection webinar CFPB Orders Credit Union to Pay Millions for Improper Debt Collection Actions

The CFPB ordered Navy Federal Credit Union to pay $28.5 million for making false threats to collect debts and for placing unfair restrictions on account access. Visit the CFPB’s Newsroom to find out more about how the credit union deceived active duty and retired servicemembers and their families. Review the newly-added Debt Collection chapter in our Resource Guide for more information on your rights as a consumer and tips on communicating with debt collectors.

Free military debt collection webinar Now On-Demand: “Resources & Tips for Dealing with Debt Collection”

Visit the CFPB's on-demand virtual library to view the recent webcast. The Office of Servicemembers Affairs provides information, resources and tips on how to effectively communicate with debt collectors.

Upcoming Event - Free financial education webinar ITT Tech Closure – VA Announcement Regarding the GI Bill

The U.S. Department of Veterans Affairs (VA) is providing updates and resources to students who use the GI Bill regarding the next steps to continue their education. Specific answers to questions are available; topics include: housing allowances, eligibility for federal student loan discharges and transferring credits. For more information, visit

Florida Office of Financial Regulation Enforces Military Lending Act State of Florida Enforces MLA Provisions

The Military Lending Act (MLA) was created to protect servicemembers from financial hardship posed by predatory lending. Amendments to the MLA will authorize the Florida Office of Financial Regulation (OFR) to enforce the provisions of the MLA on a statewide level. OFR will have the authority to deny a license or take disciplinary action against state-licensed financial institutions, consumer finance lenders, payday lenders and vehicle title lenders. If OFR investigates and determines that a lender has violated the terms of the MLA, it may take legal actions to seek remedies for the violation. For more details on OFR’s authority to enforce the MLA, you may read SB 626 in its entirety at the following link: Bill/2016/0626/BillText/er/PDF.

servicemembers can protect their credit with credit alerts Fraud Protection Tools to Safeguard Your Credit

While on active duty, your identity can be at risk. Protect yourself from harm by utilizing the following credit alerts provided by the Fair Credit Reporting Act (FCRA).

Resource Guide

Financial Frontlines Resource Guide Review our Resource Guide for in depth information on credit and debt, credit score, predatory lending, the Servicemembers Civil Relief Act and more.

Video Library

Tip Sheets

Other Resources

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Join our online community forum to share your personal savings stories and review the financial resources addressing the top financial challenges faced by the military.