The Employee Assistance and Ombudsman Office was created by the Florida Legislature to inform and educate injured workers. We are also here to help you informally resolve any problems or disputes that might arise between the parties involved in your claim, and we can answer your questions about the workers’ compensation system. There is no charge for our services.
Questions? Need Help? Call 800-342-1741 or Email Us
- Who needs workers' compensation coverage?
- Does my employer have coverage?
- Who do I report to?
- How long do I have to report?
- I need help reporting my claim
- Injured Worker Brochure
- Injured Worker Workshop
- FAQs for Injured Workers
- Injured Worker Helpline
- Most commonly used forms
- Lost Wages/Calculations
- Death Benefits
- What are reemployment services?
- Eligibility criteria
- How to request a screening for services (DWC-23 info)
- How to check on the status of a request for screening
- Personal Records Exempt from Public Disclosure
- Occupational Groups Who Qualify for Exemptions
- How Do I Protect My Personal Information?
- How can we help you?
Reemployment Services have transferred to the Division of Workers' Compensation »House Bill 5203 from the 2012 Legislative Session, which was signed by Governor Scott on April 20, 2012, transferred workers' compensation reemployment services responsibilities from the Department of Education to the Division of Workers' Compensation. Questions about these services can be directed to (800) 342-1741 – option 4, or e-mail firstname.lastname@example.org.
The Division of Workers' Comp has developed several web-based benefit calculators »The calculators can be used by anyone, but are specifically designed to assist injured employees in estimating their wage replacement benefits. They are highly interactive and will assist injured employees in understanding how temporary disability and impairment benefits are determined. To access these calculators, please visit the “Injured Employee” section of our web site. On the right side of the web page, you will find the icon to click for the Benefit Calculators.
In addition, the calculators include links to the relevant sections in Chapter 440, F.S., and Rule 69L, F.A.C, that further educate injured employees on wage replacement benefits.
If you have any questions, please contact Stephen Yon, Chief, Bureau of Employee Assistance and Ombudsman Office at (850) 413-1786 or Stephen.Yon@MyFloridaCFO.com.
The University of South Florida’s SafetyFlorida provides Florida's small business owners with complimentary, confidential, and on-site safety consultation »The least costly accident is the one that never occurs. The USF SafetyFlorida consultants are highly skilled and trained in OSHA regulations, yet cannot assess financial penalties. They can assist your small business with hazard identification, record keeping, education and training, and more. The courses may include:
• Accident and hazard prevention information
• Safety videos
• Safety management wizards that complete DWC-1 and OSHA 300 forms
• Safety and health training and education, including USF OSHA Training Institute Education Center information
To request your consultation, call 1-866-273-1105 or visit www.safetyflorida.usf.edu.
EAO offers web services to injured workers »Many injured workers, and other persons with questions about workers' compensation often find it more convenient to ask their questions by e-mail. This service is available to injured workers and the public at the following web address: email@example.com
EAO Educates Injured Workers »Do you have questions about medical treatment or other benefits entitled to you by law? You can get answers to your questions by calling 1-800-342-1741.
EAO Assists Injured Workers »The Employee Assistance and Ombudsman Office secures indemnity benefits and/or obtains medical authorizations for injured workers. Are you having a problem with your workers' compensation claim? Please contact us at 1-800-342-1741 if you need assistance.