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consumer assistance


  • Information Systems - The Division plans, develops, manages and operates the information technology (IT) resources for the Department of Financial Services (DFS), Office of Insurance Regulation (OIR) and Office of Financial Regulation (OFR)
    Information Systems


  • Need Our Help? - These services are provided by our Department to assist you with your insurance needs.
    Consumer Services
  • Consumer Help Online - Need assistance with an insurance company, agent or agency?
    Consumer Services


  • Change of Name/Address - Claimants or policyholders of a company in liquidation who have recently moved or otherwise changed your current name and/or mailing address
    Rehabilitation and Liquidation


  • Mediation - Florida law provides informal alternative dispute resolution programs for certain types of insurance claims.
    Consumer Services