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Consumer Protection

Information and help for Florida's consumers of insurance, funeral & cemetery services, special programs, and fraud reporting


Consumer Assistance

  • Need Our Help? - These services are provided by our Department to assist you with your insurance needs.
    Consumer Services

Consumer Guides

  • Insurance Library - Topics of insurance interest, organized alphabetically, with multiple levels of useful information within each topic.
    Consumer Services

Finances for Seniors

  • Holocaust Survivor Fee Waiver Program - Financial institutions in Florida are waiving the wire transfer fee on reparation payments, including a list of participating financial institutions in Florida.
    CFO Jeff Atwater

Financial Literacy

  • Your Money Matter$ - Your Money Matter$ is a one-stop website to help you access the resources and tools you need to take control of your finances and ensure a bright financial future for you and your family.
    CFO Jeff Atwater

Fraud in Florida

  • Report Suspected Fraud - Do you suspect insurance fraud? Provide a brief summary of the facts.
    Investigative and Forensic Services

Funeral & Cemetery

  • Consumer Tips - Frequently Asked Questions on funeral and cemetery issues.
    Funeral, Cemetery & Consumer Services


  • Shop and Compare - Consumer HomeOwners Insurance Comparison Electronic System (CHOICES).
    Consumer Services

Oil Spill Information

  • Deepwater Horizon Website DFS is helping to ensure that every citizen and every business negatively affected by the Deepwater Horizon oil spill are made whole.
    Consumer Services


  • Senior Resources - Find information on financial topics of interest to seniors
    CFO Jeff Atwater


Your Money

  • Stop Adult Financial Exploitation - Be Scam Smart workshops are open to seniors, their family and caregivers to help inform, empower, and protect Florida’s seniors from financial scams and fraud.
    CFO Jeff Atwater