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Consumer Protection

Information and help for Florida's consumers of insurance, funeral & cemetery services, special programs, and fraud reporting


Consumer Assistance

  • Need Our Help? - These services are provided by our Department to assist you with your insurance needs.
    Consumer Services

Consumer Guides

  • Insurance Library - Topics of insurance interest, organized alphabetically, with multiple levels of useful information within each topic.
    Consumer Services

Finances for Seniors

  • Holocaust Survivor Fee Waiver Program Financial institutions in Florida are waiving the wire transfer fee on reparation payments, including a list of participating financial institutions in Florida.
    CFO Jeff Atwater

Financial Literacy

  • Your Money Matter$ - Your Money Matter$ is a one-stop website to help you access the resources and tools you need to take control of your finances and ensure a bright financial future for you and your family.
    CFO Jeff Atwater

Fraud in Florida

  • Report Suspected Fraud - Do you suspect insurance fraud? Provide a brief summary of the facts.
    Insurance Fraud

Funeral & Cemetery

  • Consumer Tips - Frequently Asked Questions on funeral and cemetery issues.
    Funeral, Cemetery & Consumer Services


  • Insurance Company Search - The Office of Insurance Regulation company search service can provide full names, business addresses, and identifying information for companies/entities doing business in the State of Florida.
    Consumer Services

Law Enforcement

  • Automobile Insurance Fraud Strike Force - The 2012 Legislature directed the Department of Financial Services to organize the Automobile Insurance Fraud Strike Force with the end goal of better protecting consumers by monitoring fraudulent activity in the marketplace and identifying resources to proactively assist law enforcement, state attorneys and other partners in the fight against auto insurance fraud.
    Insurance Fraud

Oil Spill Information

  • Deepwater Horizon Website DFS is helping to ensure that every citizen and every business negatively affected by the Deepwater Horizon oil spill are made whole.
    Consumer Services


  • Senior Resources - Find information on financial topics of interest to seniors
    CFO Jeff Atwater


Your Money

  • Stop Adult Financial Exploitation - Be Scam Smart workshops are open to seniors, their family and caregivers to help inform, empower, and protect Florida’s seniors from financial scams and fraud.
    CFO Jeff Atwater